Snoooz Reviews in May 2025: User Ratings, Pros & Cons

"Snoooz saves me tons of time!"

What do you like best about Snoooz AI? The automated responses and coverage plans keep everything smooth. Plus, the personalized touch in emails makes a real difference in customer satisfaction. What do you dislike about Snoooz AI? While I don't miss any features at the moment, I think having the ability to create more complex automation sequences would add even more value to the platform such as sending NPS surveys for certain customer sentiment. What problems is Snoooz AI solving and how ...

"The personalization feature is a game changer"

What do you like best about Snoooz AI? I like that it can fetch sender information and incorporate it into the responses which adds a personal touch that our customers appreciate. The platform's compatibility with various apps makes it a versatile solution for our diverse communication needs. What do you dislike about Snoooz AI? The reporting functionality is somewhat rudimentary. Enhancing it with more comprehensive analytics would provide a deeper insight into customer interactions. What ...

"Snoooz has simplified our out-of-office management"

What do you like best about Snoooz AI? Snoooz has simplified our out-of-office management completely. The round-robin backups and coverage plans are seamless, ensuring our operations run smoothly even when team members are away. The integration with popular apps like Asana and Intercom streamlines our communication processes, saving us valuable time and effort. What do you dislike about Snoooz AI? One minor improvement could be expanding the list of integrated apps. While Snoooz AI already ...

"Good tool to automate PTO tasks"

What do you like best about Snoooz AI? Snoooz AI's ability to automate OOO tasks is fantastic! It has significantly reduced our workload, allowing us to focus on more strategic aspects of our business. What do you dislike about Snoooz AI? I hope Snoooz AI develops a mobile application to facilitate convenient access while on the move What problems is Snoooz AI solving and how is that benefiting you? It has solved the problem of excessive workload, enabling us to concentrate on the more ...

"A must-have OOO tool"

What do you like best about Snoooz AI? I like the fact that we can create personalized OOO responses. The sentiment detection feature also helps us gauge customer moods accurately, allowing us to address their concerns effectively. What do you dislike about Snoooz AI? I have yet to find any major flaws in Snoooz AI. Occasionally, there might be a slight delay in the OOO response, but it's a minor issue considering the overall efficiency and time-saving benefits the platform provides. What ...

"Snoooz AI simplifies our workload amazingly"

What do you like best about Snoooz AI? Snoooz AI simplifies our workload amazingly! The personalized emails and automated tasks are top-notch. Our team can focus on customers, thanks to Snoooz AI. What do you dislike about Snoooz AI? Occasionally, it misinterprets customer sentiments. It would be great if the sentiment detection could be more accurate. What problems is Snoooz AI solving and how is that benefiting you? We believe in offering the best customer experience, and Snoooz provides ...

"Amazing tool to manage out of office"

What do you like best about Snoooz AI? Snoooz automations and personalized responses give our customers a seamless experience. The backup plans feature ensure there are no service gaps, making it a reliable solution for managing out-of-office situations. What do you dislike about Snoooz AI? The lack of integration with Pipedrive is disappointing. However the team has agreed to build an automation for us, which is encouraging. What problems is Snoooz AI solving and how is that benefiting ...

"Remarkable tool"

What do you like best about Snoooz AI? Snoooz simplifies our workload and helps us stay connected with clients when we are out of office. The ability to personalize responses enhances our customer relationships, making them feel valued and appreciated. What do you dislike about Snoooz AI? The integration process with some apps is a bit tricky. Streamlining the setup process would be immensely helpful for users who aren’t tech-savvy. What problems is Snoooz AI solving and how is that ...

"Snoooz makes customer service easy!"

What do you like best about Snoooz AI? What I like is that Snoooz sends personalized emails to my patients. It's like having a helpful assistant, making everything smooth and hassle-free! What do you dislike about Snoooz AI? The reporting feature is a bit basic. Having more detailed analytics would help us understand customer interactions better. What problems is Snoooz AI solving and how is that benefiting you? Snoooz solves our customer service challenges related to OOO and changes in ...

"Snoooz AI is fantastic for our team"

What do you like best about Snoooz AI? The personalized OOO emails and coverage plans are a game-changer. Our customers are happy, and we can enjoy our time off without worries. What do you dislike about Snoooz AI? It lacks a mobile app as of now. Having access on our phones would be super convenient, especially when we are on the move. What problems is Snoooz AI solving and how is that benefiting you? Snoooz AI saves time and reduces stress by handling emails and backups automatically. ...