Smith.ai Virtual Receptionists Reviews in June 2026: User Ratings, Pros & Cons

"Great Asset to my Small Legal Practice"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith.ai answers my incoming phone calls and schedules clients for appointments. Smith.ai staff also make outbound calls for me when needed. In addition, they add leads to my Clio workflow to ease my client intake process.

"Hands down, the best VR out there!"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith.ai answers calls for me, schedules appointments and puts client contact information into my client management system. They offer many more services, like collecting payments, confirming appointments, etc., which I do not use at this time, but it is great to know that they offer these services so I can use them as my business grows.

"Incredibly helpful service & very easy to work with"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith.ai receptionists are my main answering service, answering all initial calls placed to my law firm.

"Smith AI is AWESOME!"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith A.I. has been an incredible tool in expanding my firm. It has given me the freedom to work remotely so that I can spend time with my family, and given me the ability to ensure that we never miss a telephone call and ability to convert a lead into a client. The virtual receptionist service works well with the Keypad service and we couldn't be happier!

"It has been wonderful"

Describe the project or task Smith.ai Virtual Receptionists helped with: To field calls of potential clients, current clients, colleagues, etc

"Best first employee"

Describe the project or task Smith.ai Virtual Receptionists helped with: Scheduling appointments, taking payment, taking detailed messages

"Great service!"

Describe the project or task Smith.ai Virtual Receptionists helped with: I've been using Smith to answer the phones for my law firm. What do you like best about Smith.ai Virtual Receptionists?

"Quality virtual receptionists at affordable price"

Describe the project or task Smith.ai Virtual Receptionists helped with: At our law office, we have Smith.ai handle incoming calls from potential clients and existing clients.

"Part of our team"

Describe the project or task Smith.ai Virtual Receptionists helped with: We use Smith.ai for our law firm's receptionist. What do you like best about Smith.ai Virtual Receptionists?