9.3
Spot Score
Improve customer satisfaction with real-time chat.
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Starts from $10/User/Month when Billed Yearly, also offers free forever plan
Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more
Easy to use and customize, saving time and enhancing customer interactions.
Intuitive interface with seamless navigation, contributing to a positive user experience.
Reliable service with minimal downtime, ensuring prompt message delivery.
Commitment to user privacy and security, offering end-to-end encryption for secure conversations.
Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.
Limited customization options such as themes and notification sounds may restrict personalization for some users.
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Showing 81-90 out of 410
DC
Debora C
12/04/23
"Smart and easy to use"
What do you like best about Smartsupp? Smartsapp is a valuable communication tool with customers, a chat that is easy to implement on the site. Great is the possibility to see the history of customers, where they contact from, the device they use. In addition, the possibility of seeing user registrations allows you to intervene on the UX of the site. The chat bot is well done, simple and with statistical data that is always live and up-to-date. I recommend the PRO programme. What do you ...
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DP
Dmytro P
12/04/23
"Very good application"
What do you like best about Smartsupp? Easy to use and fast response good build What do you dislike about Smartsupp? I dislike that Smartsupp has high pricing What problems is Smartsupp solving and how is that benefiting you? Communication with clients
JH
Jakub H
11/28/23
"excellent application for working with the chat service"
What do you like best about Smartsupp? simple and clear user interface and easy setup What do you dislike about Smartsupp? everything is fine and I will hope it stays that way What problems is Smartsupp solving and how is that benefiting you? quick communication with customers
AP
Anna P
11/28/23
"First time using chat bot in my eshop and very positively surprised!"
What do you like best about Smartsupp? User interface Lead collection Several automated chat bots What do you dislike about Smartsupp? Nothing, all works very well, did not find anything What problems is Smartsupp solving and how is that benefiting you? I can reply to customers directly and increase sales
MM
Marguerite M
11/27/23
"La Rentabilité avec Smartsupp"
What do you like best about Smartsupp? J'ai beaucoup aimé l'interface facile à utiliser et les options proposée par le service client et l'accompagnement pour attirer plus la clientèle sur mon site , un guide fiable qui m'as facilité la compréhension des fonctionnalités de cet appli . Grâce à Smartsupp j'ai avoir plus de clic plus de visiteurs et ma première vente réalisée grâce à l'outil charbot proposé. What do you dislike about Smartsupp? La partie vidéo d'enregistrement a été supprimé ...
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AM
Adam M
11/27/23
"Great tool"
What do you like best about Smartsupp? Smartsupp is a very useful tool which makes customer support faster and more efficient. You can creat own tamplets for different languages, so all websites are in one place. Chat bot is also very helpful and able to solve even 45% of chats. What do you dislike about Smartsupp? Nothing. It is very easy and user friendly tool. What problems is Smartsupp solving and how is that benefiting you? Qustions about delivery, payments, orders and products. Mostly ...
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RB
Richard B
11/27/23
"Excellent from Smartsupp"
What do you like best about Smartsupp? What I love most about Smartsupp is their chatbots and their shortcuts. It's so amazing. These are features others similar apps are lacking What do you dislike about Smartsupp? I dislike the inability to send message after customer goes offline What problems is Smartsupp solving and how is that benefiting you? Their are helping me to reach customers easily without stress
AU
Anonymous User
11/24/23
"Experience with smartsupp after one month of free version"
What do you like best about Smartsupp? - user interface - mobile app - easy implementation - the appearance of the chat window on our website What do you dislike about Smartsupp? - missing chatbot in the free version - only one operator in the free version - limited number of chatbot conversations even in paid versions What problems is Smartsupp solving and how is that benefiting you? We can conveniently answer any inconsistencies or explain the principle of our service to the user using ...
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MS
matteo schiavo s
11/20/23
"OTTIMO"
What do you like best about Smartsupp? ottimo tool mer la messaggistica in e-commerce, molto personalizzabile, semplice e intuitivo What do you dislike about Smartsupp? attualmente non vedo svantaggi nell'utilizzo What problems is Smartsupp solving and how is that benefiting you? il supporto che riesco a dare ai miei clienti e ottimo
MA
martin a
11/15/23
"super module"
What do you like best about Smartsupp? La simplicité de fonctionnalité , il reste simple et la mise en oeuvre et très facile What do you dislike about Smartsupp? l'abonnement , je trouve dommage de ne pas avoir toutes les fonctionnalités What problems is Smartsupp solving and how is that benefiting you? De pouvoir répondre en temps réel à nos clients pour les aider dans leurs achats
