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9.3

Spot Score

Smartsupp - Live Chat Software

Smartsupp Reviews in May 2025: User Ratings, Pros & Cons

Improve customer satisfaction with real-time chat.

4.4

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Starts from $10/User/Month when Billed Yearly, also offers free forever plan

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Smartsupp Reviews & Ratings

4.4

Very Good

Based on 80 ratings & 410 reviews

Rating Distribution

Excellent

(321)

Very Good

(69)

Good

(14)

Poor

(2)

Terible

(4)

Expert's Review

Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more

Smartsupp pros and cons

  • Easy to use and customize, saving time and enhancing customer interactions.

  • Intuitive interface with seamless navigation, contributing to a positive user experience.

  • Reliable service with minimal downtime, ensuring prompt message delivery.

  • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

  • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

  • Limited customization options such as themes and notification sounds may restrict personalization for some users.

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Showing 371-380 out of 410

SC

Sydney Crown

07/15/21

4 out of 5

I'm very picky when it comes to…

I'm very picky when it comes to choosing live chat operators. But after exploring Smartsupp, I can really say I love it! And I'm sticking with em for my site. Thank you guys!

EC

Emmanuel Chukwuma

07/15/21

4 out of 5

I don't really have much...its giving…

I don't really have much...its giving me what I want...App is nice

SC

Sydney Crown

07/15/21

4 out of 5

I'm very picky when it comes to…

I'm very picky when it comes to choosing live chat operators. But after exploring Smartsupp, I can really say I love it! And I'm sticking with em for my site. Thank you guys!

B

BitInvest.me

07/13/21

5 out of 5

Good But please add other payment methods

this is a very good company in all around the world,its platform is so simple and practical.I request manager of this company to add new payment methods for the people not in europe and america.please add crypto currencies , perfect money , epaycore , payeer and other payment methods.there are lots of customers who dont have visa and mastercard! and need new ways to but your good plans.Thank You smartsupp

AI

Alex I Couture Only - Luxury O

07/12/21

5 out of 5

Easy to use

Easy to use, straight forward app!Quick setup and implementation.Mobile app works perfectly. File attachment is great!Great price!

D

Dumitru-Mi

07/12/21

5 out of 5

Very happy and easy to use!

Very happy and easy to use!

GM

Gift Muhanelwa

07/12/21

5 out of 5

I feel like smartsupp is very helpful…

I feel like smartsupp is very helpful according the way use it and see it cause it makes things so easily to communicate with my client thanks.

AK

Akash KJ

07/10/21

5 out of 5

It is very simple to configure.

It is very simple to configure.. Simple to use. Features are good to use.

PP

Promo Print Express

07/08/21

5 out of 5

Best plugin ever

I downloaded this plugin for my website and found it super easy to use and keep in contact with clients 24/7

D

Douggy

07/07/21

5 out of 5

The best app on the market!!

The best app on the market!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].