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9.3

SpotScore

Smartsupp - Live Chat Software

Smartsupp Reviews in July 2026: User Ratings, Pros & Cons

Improve customer satisfaction with real-time chat.

4.4

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Starts from $10 / User / Month when Billed Yearly, also offers free forever plan

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Smartsupp Reviews & Ratings

4.4

Very Good

Based on 80 ratings & 410 reviews

Are you using Smartsupp?

Rating Distribution

Excellent

(321)

Very Good

(69)

Good

(14)

Poor

(2)

Terrible

(4)

Spotsaas Editor’s POV

Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more

Smartsupp pros and cons

  • Easy to use and customize, saving time and improving customer interactions.

  • Clear interface with smooth navigation, supporting a positive user experience.

  • Reliable service with minimal downtime, maintaining prompt message delivery.

  • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

  • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

  • Limited customization options such as themes and notification sounds may restrict personalization for some users.

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Showing 21-30 out of 410

C

Christoph

02/26/24

3 out of 5

nice app

nice app, I am really enjoying the features

DF

David Fox

02/26/24

5 out of 5

Very Good Service!

Date of experience: February 26, 2024

L

Lukas

02/26/24

5 out of 5

Best live chat

Date of experience: February 26, 2024

FA

Frank Athores

02/25/24

5 out of 5

Excellent work

Date of experience: February 25, 2024

JŠ

Jaroslav Štreit

02/23/24

1 out of 5

Very bad experience

Very bad experience. Not able to setup working notification in mobile app, lost few customers because of it. Not able to contact human support, so bye bye, lost time.

L

lindsey

02/23/24

5 out of 5

i really enjoy the easy conversation…

i really enjoy the easy conversation i'm getting with my clients

JŠ

Jaroslav Štreit

02/23/24

1 out of 5

Very bad experience

Very bad experience. Not able to setup working notification in mobile app, lost few customers because of it. Not able to contact human support, so bye bye, lost time.

SS

Sarah Simpson

02/22/24

5 out of 5

Wow pretty smooth I love it here

Wow pretty smooth I love it here

G

Gergo

02/22/24

5 out of 5

Easy to use and great

Easy to use, professional chat program with great options and fast services.

G

Gergo

02/22/24

5 out of 5

Easy to use and great

Easy to use, professional chat program with great options and fast services.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].