9.3
Spot Score
Improve customer satisfaction with real-time chat.
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Starts from $10/User/Month when Billed Yearly, also offers free forever plan
Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more
Easy to use and customize, saving time and enhancing customer interactions.
Intuitive interface with seamless navigation, contributing to a positive user experience.
Reliable service with minimal downtime, ensuring prompt message delivery.
Commitment to user privacy and security, offering end-to-end encryption for secure conversations.
Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.
Limited customization options such as themes and notification sounds may restrict personalization for some users.
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Showing 121-130 out of 410
AU
Anonymous User
10/29/23
"Excellent Way to connect with Clients"
What do you like best about Smartsupp? It's easy to use and has a lot of features, including chatbots, AI automated chat, and integrations with popular WordPress plugins and services. I've been using it for a while now and it's helped me to improve my customer service and increase sales. Very easy to install and setup. Customer support is great, very responsive. What do you dislike about Smartsupp? The AI automated chat could be improved. Also the number of automatic respones can be ...
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PK
Petr K
10/29/23
"Perfect"
What do you like best about Smartsupp? Easy to use and very easy Integration. I like also the customers suppport What do you dislike about Smartsupp? Nothing, really nothing, Everything is clear and very easy to use. What problems is Smartsupp solving and how is that benefiting you? We were able to solve many request from our clients via chatbot. It helps a lot.
PI
Plamen I
10/29/23
"Easy chat integration"
What do you like best about Smartsupp? Smartsupp is highly customizable chat. I like the option that I can answer from my phone with their android app. Also the option to see any visitor is useful for me What do you dislike about Smartsupp? Needs integration of modern AI with auto answer. What problems is Smartsupp solving and how is that benefiting you? Connects quickly users with our company
MZ
Milan Z
10/27/23
"Smartsupp in our company Káva Monro s.r.o."
What do you like best about Smartsupp? Super chat bot. Facilitates communication with customers. Acquiring new customers.Customer care. Ease of Use.Ease of Use Ease of Implementation What do you dislike about Smartsupp? Could be a lower price.Nothing else. Smartsupp is super. What problems is Smartsupp solving and how is that benefiting you? No proplems
MB
Marek B
10/26/23
"Positive reviews using Smartsupp"
What do you like best about Smartsupp? From the perspective of a Smartsupp user, it is very user-friendly, the mobile app is very good. From an admin perspective, the chatbots are great and the system is reliable. Last but not least, the administration is very well handled. From the customers' point of view, it is probably an advantage that they like to use the chat and have no problems with it. What do you dislike about Smartsupp? From the owner's perspective this system is relatively ...
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RM
Radim M
10/26/23
"A great choice if you're new to customer support"
What do you like best about Smartsupp? I really appreciate the simplicity of Smartsupp. Setup and use is simple and straightforward. The interface is user-friendly and even less technically proficient colleagues have no problem navigating the application. The prices are excellent considering the functionality. I also appreciate the support, the answers to questions were quick and to the point. What do you dislike about Smartsupp? While there is a lot to like, there are areas that need ...
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AU
Anonymous User
10/26/23
"Bella scoperta"
What do you like best about Smartsupp? Semplicità di utilizzo e integrazione, subito pronto all'uso What do you dislike about Smartsupp? Non tenere in memoria i visitatori che non sono più on line What problems is Smartsupp solving and how is that benefiting you? Automazione di alcune funzioni e miglior servizio ai clienti
JB
Jan B
10/24/23
"Best local chat support tool in my country"
What do you like best about Smartsupp? I was using Smartsupp for some time about 10 years ago. Now I'm using it again. It's easy to use, easy to implement and has many great options. What do you dislike about Smartsupp? I would like to use Windows app. Not sure if browser notifications are sufficient. What problems is Smartsupp solving and how is that benefiting you? I can answer my customers' questions in the time, when they're visiting my eshop.
AC
Andrej C
10/24/23
"Great tool"
What do you like best about Smartsupp? Insights into how customers use the website, ability to sell real-time, ease of use. What do you dislike about Smartsupp? The user interface of setting up automatic messaging and the paywall limitations. What problems is Smartsupp solving and how is that benefiting you? Shortens the barrier between the customer being able to connect with a person on the other side and seeing how people interact with the website.
AC
Andrej C
10/24/23
"Great tool"
What do you like best about Smartsupp? Insights into how customers use the website, ability to sell real-time, ease of use. What do you dislike about Smartsupp? The user interface of setting up automatic messaging and the paywall limitations. What problems is Smartsupp solving and how is that benefiting you? Shortens the barrier between the customer being able to connect with a person on the other side and seeing how people interact with the website.
