Smartsupp Reviews in July 2026: User Ratings, Pros & Cons

"We are using Smartsupp and we have to say that is one of the best chatbot used."

What do you like best about Smartsupp? The usability of Smartsupp is very easy and intuitive What do you dislike about Smartsupp? At the moment we do not find anything we dislike What problems is Smartsupp solving and how is that benefiting you? The approach with the online customers

"Very easy to use and good tool for eshops"

What do you like best about Smartsupp? notificationin app on phones. it is very good when you cant be all time on smartsupp What do you dislike about Smartsupp? Higher price for services and solvak language is not compatible What problems is Smartsupp solving and how is that benefiting you? Will of customers were solved

"super module"

What do you like best about Smartsupp? La simplicité de fonctionnalité , il reste simple et la mise en oeuvre et très facile What do you dislike about Smartsupp? l'abonnement , je trouve dommage de ne pas avoir toutes les fonctionnalités What problems is Smartsupp solving and how is that benefiting you? De pouvoir répondre en temps réel à nos clients pour les aider dans leurs achats

"Great app"

What do you like best about Smartsupp? app is easy for us and for our clients.. What do you dislike about Smartsupp? Nothing, app is easy for us and for our clients What problems is Smartsupp solving and how is that benefiting you? Attention

"Super nástroj pre komunikáciu so zákazníkmi"

What do you like best about Smartsupp? Najviac oceňujem prehľadný user interface, možnosti automatizácie a chatbota. What do you dislike about Smartsupp? Zatiaľ nemám žiadne negatívne skúsenosti. What problems is Smartsupp solving and how is that benefiting you? Rýchla komunikácia so zákazníkom, ktorý potrebuje okamžite radu, či informáciu.

"All in one place"

What do you like best about Smartsupp? I really like that there is integration with Prestashop and in order to get started, you don’t need to know anything except install the module and create an account. I really like that all information about the client is automatically collected and all orders and the amount of orders are linked at once. You can see in live mode who is currently visiting the site and what pages they are on. It is much easier to view site analytics in real time than in ...

"This is my first solution. And I don't change to outher solution."

What do you like best about Smartsupp? Simply, usefull. It makes it easier to contact the customer. What do you dislike about Smartsupp? Nothing, all is good :) And I don't have anything else to add. What problems is Smartsupp solving and how is that benefiting you? Ease contact with our customer (visitor).

"A great chat service"

What do you like best about Smartsupp? Its very easy and intuitive. You can start using it 5 mins before you create your acount. What do you dislike about Smartsupp? I feel very comfortable using it. I will not change anything. What problems is Smartsupp solving and how is that benefiting you? It improves our comunication speed

"Very cool I love ❤️ using it"

What do you like best about Smartsupp? The appearance everything is so good and perfect What do you dislike about Smartsupp? It doesn't keep previous visitor which makes it hard to know who was on your website What problems is Smartsupp solving and how is that benefiting you? Replying my client fast

"Great app"

What do you like best about Smartsupp? Very resourceful, it has a ton of features combined in 1 package that are charged separately on other platforms. What do you dislike about Smartsupp? I haven't explored this yet but I hope the chat page can be customised. What problems is Smartsupp solving and how is that benefiting you? We are creating a non-complex process for users on our site to locate what service they need and book them in.