Smartsheet Reviews in May 2025: User Ratings, Pros & Cons

Good product but frustrating at times

What do you like best? Ability to access documents at the same time as other people What do you dislike? very slow when using in internet explorer. What business problems are you solving with the product? What benefits have you realized? multiple people accessing a document at the same time

Smartsheet is great

What do you like best? Smartsheet is a great tool to use when you need input from several different people. IIt can be used for several different things What do you dislike? I don't use Smartsheet often enough to dislike anything What business problems are you solving with the product? What benefits have you realized? We use Smartsheet for signups and collaborating

It really is smart!

What do you like best? I loved the workflow, easy to use interface and intuitiveness What do you dislike? Sometimes it takes a minute to refresh, otherwise it's a good system to have in place especially for collaborations. Recommendations to others considering the product Understand who and what will contribute to the sheets by quantifying values and deadlines for each process. Communicate freely about the merging of new sheets. What business problems are you solving with the ...

Smartsheet used by groups to track project milestones and shared spreadsheets

What do you like best? ease of use and friendly interface. Co workers love ease of use and trackability for tasks. When you need a status it is right at your finger tips. What do you dislike? having to log on to get receipts for monthly expense report, an email would work. Recommendations to others considering the product Easy to use and quality product. What business problems are you solving with the product? What benefits have you realized? Sharing resources without ...

Love This Application

What do you like best? Great product to share projects and manage time, employees and timelines. What do you dislike? We have yet to find anything wrong with it and when we get stuck the knowledgebase is quiet acceptable in helping. What business problems are you solving with the product? What benefits have you realized? Project Management - helped us realize how much time we are saving with the efficiency of Smartsheet. Everything is in one place and available whereever I need it ...

Easy to use, flexible and dynamic

What do you like best? Smartsheet offers just the right amount of configuration flexibility without bogging down with too many complicated UI features like some other tools have. It has a three-minute learning curve, and has vastly improved our project planning accuracy and efficiency. What do you dislike? Nothing to complain about - love this tool! Recommendations to others considering the product Don't hesitate - this tool gets the job done. What business problems are you solving ...

Good software and customizable

What do you like best? Smartsheet is great for those who focus on project management for their tasks at work. What do you dislike? It can feel a bit bland in that it is boring to look at and requires practice to understand all functions. Recommendations to others considering the product Also consider software like Trello or Asana. What business problems are you solving with the product? What benefits have you realized? Smartsheet is great to have the whole office on, because ...

Smart

What do you like best? I appreciate the ease with which I can create a project, assign tasks, track progress, and communicate with my team. I also appreciate the ability to add attachments, making project meetings easier to facilitate. What do you dislike? We are a small non-profit and we also utilize Jira. Unfortunately, we were unable to afford the integration between the two platforms. However, the Smartsheet has a "card view" which does a nice job of approximating Jira's Kanban ...

A good tool for collaboration

What do you like best? The ease of use has to be high on the list, it is simple to use and share and intuitive. I also like the email notifications that can give you a very quick overview of status updates. What do you dislike? Difficult to find too many negatives. Perhaps it is because it is not used widely by my organisation but I find it difficult to locate content sometimes. If I follow a link I normal get my stuff but logging in blindly I am sometimes lost for a while... sharing ...

Good Stuff

What do you like best? The ease of use and the functionality of the program. What do you dislike? Nothing, the program is great to use. : Recommendations to others considering the product Do it! It is a great program! What business problems are you solving with the product? What benefits have you realized? Organization of everything that everyone is working on in one place.