Smartsheet Reviews in May 2025: User Ratings, Pros & Cons

Easy Interface

What do you like best? It is very easy to learn. I was able to pick up the program in less than a day. For more difficult tasks, they have a pretty good help center. What do you dislike? I wish I could customize more colors on the documents. Recommendations to others considering the product It is a great product for collaboration and ease of use. What business problems are you solving with the product? What benefits have you realized? We use Smartsheets as a scheduling device and ...

It was a smart way to interact with multiple people at the same time

What do you like best? That so many people can use it at the same time What do you dislike? 1. That only there is 1 admin - and hard to find controls on how to transfer ownership/ and the formatting buttons are not very descriptive - hard to guess 2. Unable to generate metrics on the fly Recommendations to others considering the product 1. It is not recommended for analysis 2. Good for tracking What business problems are you solving with the product? What benefits have you ...

Easy but requires formulas

What do you like best? Easy to use with standard features out of the box What do you dislike? Requires writing formulas to do resource cost, etc. What business problems are you solving with the product? What benefits have you realized? Quick project planning

Smartsheet Review for Project Management

What do you like best? I like that it can be easily accessed by users in my department and edited by team members. I find when organizing clients and projects having multiple sheets and customization columns makes for an easier more productive workflow. What do you dislike? I dislike that it does not automatically save the way GoogleDrive does. I also wish that the keys, such as enter, worked better than having to press ctrl+enter. What business problems are you solving with the ...

Good Tool

What do you like best? Easy to use, very flexible, automatic tracking helps you have control over the pending and power attach files facilitates the validation of the activities What do you dislike? Default templates that are more visual and manage to enter data with forms and not as an excel table What business problems are you solving with the product? What benefits have you realized? Better control and monitoring of the activities of all stakeholders

Smartsheet makes Project Management a breeze!

What do you like best? I love the feature that allows your to input dates for different project tasks and insert prerequisites. It is great how you can move things around and the dates automatically update. It is also nice to be able to view the sheet in many different ways for each persons liking. What do you dislike? Sometimes I don't feel the user interaction with the menu items is setup the greatest. A better help page or hover suggestion when over certain functions would be ...

Great Platform

What do you like best? Ease of use. This product is simple but also has the ability to be very complex. I like how I can share with anyone without them having to add a license. It is great that it can be used for all different types of projects and that the information is live and can be updated very easily. The app is user friendly and this platform can be used on any computer system. What do you dislike? When you share a sheet with someone, they have to click on the link rather than ...

Microsoft Project Lite

What do you like best? The sharing of projects with external clients is easy. You can create a published version so that users don't need to consume a license or create an account. What do you dislike? Adding users to the workspace is not easy. With every project, if the project lives in its own workspace, then you need to readd the users each time. There is no obvious ways to clone participants. Also the resource tracking feature is not as good as MS Project. Recommendations to ...

Works Well

What do you like best? Streamlines communication for projects best organized in a spreadsheet format. What do you dislike? Redundant with other PM software, no additional benefit. What business problems are you solving with the product? What benefits have you realized? Ok at tracking information across team me

Very helpful

What do you like best? sending alerts and reminders so we stay on top of everything What do you dislike? nothing negative so far,this product has been awesome! Recommendations to others considering the product This is super super helpful! What business problems are you solving with the product? What benefits have you realized? We needed a way to keep track of all the different developments going on at the same time and make sure none fell through the cracks or was neglected. This ...