Smartsheet Reviews in May 2025: User Ratings, Pros & Cons

Great tool

What do you like best? It helps keep work flow organized and allows all employees to track info What do you dislike? Sometimes it stops for long periods of time making work difficult What business problems are you solving with the product? What benefits have you realized? I can keep track of it support issues and share with my entire department.

Smartsheet for Project Management and Planning

What do you like best? Smartsheet combines Excel, Google Sheets, and a CRM platform into something that's still user-friendly and very helpful for managing staff and programs. Email attachment is nice feature, and app seems pretty good. What do you dislike? Autosaving would be a nice feature. Otherwise, no big complaints. I am not an admin though, so I have limited ability to manipulate sheet design. What business problems are you solving with the product? What benefits have you ...

Satisfactory Performance From Smartsheet

What do you like best? Smartsheet allows us to track all of our products and offers multiple viewing perspectives. It has many functions, comparable to excel. What do you dislike? Smartsheet can be slow to load if you have a lot of projects, which is to be expected. Some of the customization and automation could use some automation as well. Recommendations to others considering the product If you have used excel, then you will only need to make minor adjustments to the way you work ...

Smartsheet for consultants

What do you like best? As a consultant, I tried out Smartsheet as an alternative to file-sharing an Excel spreadsheet with multiple users. We used Smartsheet as a living document to track project management tasks and timelines. One benefit is not having to be concerned over version control, since multiple users can collaborate on the sheet at one time. I also enjoyed the ability to easily attach documents to assigned rows. Gantt charts are incredibly easy to set up for an easy visual of ...

Used shortly for personal finances

What do you like best? I liked that the spreadsheets did not allow for errors and seemed to be able to understand everthing I needed it to do. What do you dislike? I dislike the price.in order to implement the system for our entire team. What business problems are you solving with the product? What benefits have you realized? Loan amortization calculations to find worth.

Simplified project management

What do you like best? I like that this software has the ability to connect with all my other tools. What do you dislike? I dislike smartsheet's inability to update records using Excel spreadsheet and upload. What business problems are you solving with the product? What benefits have you realized? Price, collaboration, and project management

Awesome product for so much more than just project management!

What do you like best? There are so many things I could list that I like about SmartSheet, but I will start with versatility. With most project management solutions, they are designed to serve that specific purpose. SmartSheet takes it a step further in that you can use it for surveys, to collect a myriad of information, generate forms that are accessible online where non-users can input information that translates to a spreadsheet and so much more. What do you dislike? The only thing ...

Great organization for freelance assignments

What do you like best? Smartsheet helps me and my colleagues keep track of my writing assignments as a freelance technical writer. We don't need it to do much, but it works really well for the way we use it. What do you dislike? There is really very little that I dislike about Smartsheet, given what I use it for. Recommendations to others considering the product Great for managing a number of projects among a number of different contributors with differing editing access. What ...

Access your timelines anywhere

What do you like best? I can access my timelines anywhere, not just on the company server. I really liked the ability to use keywords to set up and highlight certain rules/lines. What do you dislike? The only thing I didn't like was that if you moved a timeline from one folder to another, the owner and permissions of that folder changes. It should remain the same. What business problems are you solving with the product? What benefits have you realized? Creating and exporting ...

Great for internal and external project management

What do you like best? It's simple to set up, and can be shared internally as well as with clients. The simplicity makes it easier to use across multiple teams and clients who may have varying familiarity and aptitude with a project management tool. What do you dislike? Would like more robust tools to assign tasks, and give users more ability to filter their work. What business problems are you solving with the product? What benefits have you realized? 1. Transparency internally ...