Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Smartsheet

What do you like best? I love that more than one person can make edits at a time. What do you dislike? You are not able to merge cells. Everything else is pretty great. What business problems are you solving with the product? What benefits have you realized? Program planning with more than one person involved. It has become much easier.

A more agile and collaborative way to manage your projrcts

What do you like best? The fact it is online and shared among all users and the possibility of commenting on the tasks What do you dislike? The iOS App could be a litlle more intuitive. What business problems are you solving with the product? What benefits have you realized? Have a more agile and collaborative way than MS Project for Agile Project management

Great tool for managing various data sheets, tasks, and testing.

What do you like best? The ability to share sheets with ease. Utilize the alerts for reminders, as well as the useful templates. What do you dislike? Not being able to sort while the sheet is filtered. What business problems are you solving with the product? What benefits have you realized? Manage project action items.

A useful tool, but could use some refinements

What do you like best? Easy to collaborate with others and to add people into a project. Initial set-up is easy and smooth. What do you dislike? Can take a while to learn the UI and workflow. Pricing is a little high. We did not integrate with single sign-on, which is probably a good idea if you are going to go campus wide. Recommendations to others considering the product So many different tools out there, just find the one that fits your workflow the best. What business problems ...

smatsheet

What do you like best? saving data. Access to multiple users without requiring them to have a license What do you dislike? formulas across multiple sheets are difficult What business problems are you solving with the product? What benefits have you realized? share data with team

Excellent tool

What do you like best? Smartsheet is an excellent tool for keeping things organized within our business. We have a lot of information that needs to be kept succinct. What do you dislike? I dislike the fact that you cannot choose the graphs. Recommendations to others considering the product I definitely recommend using this in a big business. What business problems are you solving with the product? What benefits have you realized? Smartsheet keeps a lot of values organized. You ...

Excel on Steroids

What do you like best? How intuitive it is. Lots of videos to help with implementing and training What do you dislike? Could use a few more templates. Current inventory is a little lacking Recommendations to others considering the product Be sure you notice the many training videos which are availalbe What business problems are you solving with the product? What benefits have you realized? Sharing projects among a team, including with outside vendor. One of whom now has also ...

Smartsheet- the best collaborative tool I've ever used.

What do you like best? Smartsheet is the tool I've been looking for my whole life but didn't know it existed until I began working at my current company. It's real-time collaboration takes away hundreds of emails, while everyone is able to stay on the same page. It is the first thing I pull up after I open my work email every single day. The notifications and reminders are amazing and make project management so much more streamlined. What do you dislike? There is really nothing I have ...

It's super helpful to use and the app is VERY convenient.

What do you like best? I love the app. It is very user friendly and easy to work with. What do you dislike? Sometimes I forget to save what I'm doing and I lose what I completed. What business problems are you solving with the product? What benefits have you realized? We have access to important documents on the go and it is a great tool to use to keep a tally of ongoing information.

Smartsheet for Specific Benefits

What do you like best? I like the ability to collaborate live with multiple users and that the system saves updates live and refreshes rather than cancelling things out. What do you dislike? Field limits and permissions can be clunky to manage. Have to request access and manage permissions user by user Recommendations to others considering the product Person who owns each sheet has to authorize permissions etc for each user, it can be administratively heavy. What business problems ...