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9.8

Spot Score

Smartsheet - Project Management Software

Smartsheet Reviews in May 2025: User Ratings, Pros & Cons

Streamline your projects with Smartsheet's powerful tools.

4.1

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Starts from $9/month when yearly

Smartsheet Reviews & Ratings

4.1

Very Good

Based on 8464 ratings & 2414 reviews

Rating Distribution

Excellent

(1840)

Very Good

(427)

Good

(95)

Poor

(34)

Terible

(18)

Expert's Review

Smartsheet has firmly established itself as a dynamic and versatile project management tool, praised extensively for its ability to simplify and enhance workflows across diverse industries. Its intuitive interface, reminiscent of traditional spreadsheets yet far more powerful, offers users seamless data centralization, resource planning, and collaboration ...Read more

Smartsheet pros and cons

  • Customizable and user-friendly interface, making it accessible for both beginners and experienced professionals.

  • Strong project management features, like Gantt charts, dashboards, and resource tracking, which enhance team collaboration and task visibility.

  • Centralized data storage that allows users to keep notes, attachments, and contact information in one place.

  • Automated workflows that simplify repetitive tasks and improve operational efficiency.

  • Advanced features may require a learning curve, making onboarding somewhat challenging for new users.

  • Limited offline functionality, which may be a hurdle in situations with poor internet connectivity.

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Showing 1881-1890 out of 2414

P

Patricia

10/01/17

5 out of 5

Smartsheet allows us to work on our tasks effectively, and improves the interaction between team members

PROS & CONS What are the best aspects of this product? I love that my whole team can have an access to all the tasks that need to be completed, smartsheet allows us to attach documents instead of emailing them. This app keeps our priority first, and we are able to view all the tasks and which deadlines are close. It is great app, because we can have discussions between my team members, and updates can be attached to each task. What aspects are problematic or could work better? It ...

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09/30/17

2 out of 5

Not what I was expecting

What do you like best? That it can track tasks, assign people and notify them. What do you dislike? I thought there would be depth to it than just tracking tasks, a place to hold templates, forms, archive project documents and assets. What business problems are you solving with the product? What benefits have you realized? Didn't really solve any, continued to look.

09/29/17

5 out of 5

Perfect solution for startups

What do you like best? Fast to implement. Very easy to use. Self explanatory and rich in functions What do you dislike? Lack of ability to manage client contacts in a separate sheet What business problems are you solving with the product? What benefits have you realized? CRM, Reminders, Popeline, action items. AR analysis

09/29/17

5 out of 5

SmartSheet review

What do you like best? Easy to maintain work over the team member What do you dislike? Someone can over right your changed if one than one person make changes at same time. Recommendations to others considering the product yes What business problems are you solving with the product? What benefits have you realized? Problem if more than one people using at same time changes over right

09/29/17

4.5 out of 5

Smartsheet Review

What do you like best? Multiple people can edit sheet. No need to collect data in large audience. What do you dislike? Product high unavailability during business hours. What business problems are you solving with the product? What benefits have you realized? Presentation and data sharing with business.

09/29/17

4 out of 5

A smarter way to plan

What do you like best? I particularly appreciate the ability to create custom reports What do you dislike? There are a few limitations, for instance the inability to hid rows. Recommendations to others considering the product If you're wanting a tool to give you full optics, from the most granular to the 30,000 ft view, Smartsheet is a great option. What business problems are you solving with the product? What benefits have you realized? We have been able to create templated ...

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09/29/17

3 out of 5

SmartSheet Review

What do you like best? Multiple people can update sheet simultaneously What do you dislike? Cannot access sheet offline, Did will not be save if internet is interrupted What business problems are you solving with the product? What benefits have you realized? Transnational data and Project Reports

09/28/17

3.5 out of 5

Decent tool for tracking projects for disparate teams

What do you like best? It's very Excel-like, so the learning curve is very short. The GUI is intuitive and the export functions are simple What do you dislike? I think the linking between sheets could be improved Recommendations to others considering the product Great for sharing spreadsheet-type information among a team. The ability to house finished documents is a big plus What business problems are you solving with the product? What benefits have you realized? Marketing ...

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09/28/17

3.5 out of 5

Smartsheet for planning

What do you like best? I like the personalization of it and the ability to create different styles of plans for different purposes. What do you dislike? Some complications have come up with the JIRA integrations, but the support staff there has been very helpful. There could be more automations set between the two to make things more efficient. What business problems are you solving with the product? What benefits have you realized? Developing clear project plans, progress, and ...

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09/28/17

1 out of 5

Not worth it

What do you like best? Displaying change history, Sights - not having to pay for users that are read-only What do you dislike? Minimal extra features beyond Google Apps (which is less expensive Doesn't auto-save DNS entry required for forced domain membership What business problems are you solving with the product? What benefits have you realized? Employee responses for business controls Tracking tasks