Smartly.io Reviews in July 2025: User Ratings, Pros & Cons

"A platform that does enough"

What do you like best about Smartly.io? The ad implementation features are very user friendly What do you dislike about Smartly.io?

"Sophisticated ad tech features that require a decent amount of thought and set-up for success"

What do you like best about Smartly.io? Campaign creation, it's simple to create and save audiences, creating a lot of ad set and ad permutations in one place. Cuts down time significantly.

"Amazing product and customer service but some needed user experience improvement"

What do you like best about Smartly.io? The product is great for our business purposes, but as a designer, I find the functionality of the tools to be frustrating and limited. With that being said, by far the best part of the product is the customer support team. They are amazing and always available to assist when I come across problems when designing video or image templates. The chat system is great, quick, and all customer service reps are very knowledgeable. For any question they don't ...

"Amazing product and customer service but some needed user experience improvement"

What do you like best about Smartly.io? The product is great for our business purposes, but as a designer, I find the functionality of the tools to be frustrating and limited. With that being said, by far the best part of the product is the customer support team. They are amazing and always available to assist when I come across problems when designing video or image templates. The chat system is great, quick, and all customer service reps are very knowledgeable. For any question they don't ...

"A platform that does enough"

What do you like best about Smartly.io? The ad implementation features are very user friendly What do you dislike about Smartly.io?

"Sophisticated ad tech features that require a decent amount of thought and set-up for success"

What do you like best about Smartly.io? Campaign creation, it's simple to create and save audiences, creating a lot of ad set and ad permutations in one place. Cuts down time significantly.

"Helping us with efficiencies everyday!"

What do you like best about Smartly.io? We absolutely love smartly. With automated ads we are able to pump out hundreds of ads at a time, saving us so much valuable time to be able to focus on strategy, optimising and reporting. We are constantly trialing different variations of ads to see what performs best for us, the A/B and testing tools that Smartly provide are amazing for this. We also love image and video templates - another great time saver for us!

"Easy and Efficient"

What do you like best about Smartly.io? the ease of use, the ability to copy actions to all ads, ad sets, etc. What do you dislike about Smartly.io?

"User Friendly & Great Customer Service!"

What do you like best about Smartly.io? I absolutely love using Smartly for our Facebook and Instagram campaigns. The dashboard is very user friendly and has a 24 hour support chat. It is easy to pull reports, set up campaigns, and conduct lift and split tests. The support chat is a major plus to get answers quickly and easily. The staff at Smartly is exceptional.

"Super helpful tools for Marketers. Definitely worth a try!"

What do you like best about Smartly.io? What I like the most is how their customers service is always on 24/7 during the working days. Every time I have a problem or a question they always answer me quickly in a very friendly way as well. So I never feel panic when there is an issue because I know that they are always there.