Smartling Reviews in June 2026: User Ratings, Pros & Cons

"Great Translation Management & Services Platform"

What do you like best about Smartling? Smartling has been a great choice as our translation service management platform because of their flexibility and ease of use. Smartling's APIs allow us to automatically pull/push translations into our software, making translation management simple and contained. Additionally, the Smartling Translation Services team does an excellent job providing fast, high-quality translations and great support, simplifying the translation management process for our ...

"Great Service that's Helped us a lot!"

What do you like best about Smartling? Very easy to setup and use, helped us manage all international versions of our service and made it really easy to work with translators. We added support for 15 languages in months of deploying. What do you dislike about Smartling? As our app grows, it can be challenging to review and edit very high volumes of strings (responding to questions, bulk approving, etc...). What problems is Smartling solving and how is that benefiting you? Ability to serve ...

"Seamless workflow for localizing native mobile apps"

What do you like best about Smartling? Smartling works well to set up a workflow to input strings from an Android app or iOS app, get them translated via the Smartling marketplace, and export back into the apps. It's made our localization process more streamlined and straightforward. What do you dislike about Smartling? Some confusing interfaces make it hard to find strings by file vs app vs something that matched a previously translated string. What problems is Smartling solving and how is ...

"Proxy Minimizes Need for Headcount"

What do you like best about Smartling? We use GDN and Business Docs, and I like that I don't need a whole web team for our localized sites/collateral. I can pretty much play localization manager for web and print content, and Smartling is a convenient tool for project management, content storage, and translations wrapped up in one neat little package. Oh, and love that it integrates with Marketo! What do you dislike about Smartling? I've had quite a few Customer Success/Account Managers ...

"Good tool with very helpful support"

What do you like best? The people who are there to support me in the Smartling tool. They are always there and always helpful with us. I like the tool as well, but as a person who does not spend every day in it, it can get confusing. Luckily the support is there for us. What do you dislike? The clarification questions which I need to answer on a daily and weekly basis. While the tool is great and has a lot of functionality, it isn't always built for my needs. There are some additional ...

"Smartling plateform make it easier for our company to publish multilingual content on our web site."

What do you like best about Smartling? I like the possibility to see at a glance how much content I have in each workflow we created, and in each step. It is also very practical for me to receive alerts each time new content enters the platform or when translated content is moved from one step to another. The customer service provided is very fast and efficient. What do you dislike about Smartling? I found the fact that our translators have to add the tags in their translation a bit ...

"Good tool with very helpful support"

What do you like best about Smartling? The people who are there to support me in the Smartling tool. They are always there and always helpful with us. I like the tool as well, but as a person who does not spend every day in it, it can get confusing. Luckily the support is there for us. What do you dislike about Smartling? The clarification questions which I need to answer on a daily and weekly basis. While the tool is great and has a lot of functionality, it isn't always built for my needs. ...

"Best Translation/localization Partners"

What do you like best about Smartling? Smartling has a great customer service, they are highly responsive and willing to help your company gain efficiency in translation and localization processes. What do you dislike about Smartling? As a relatively new TMS, there are still some feature limitations but as Smartling is very open to hear their customers and take into consideration their needs, they have a very extensive road-map which covers most of them. Recommendations to others ...

"Speedy, accurate, and agile"

What do you like best about Smartling? The best thing is the ability to go back and forth with a translator on a single string all from within the application. The software is a huge plus, they continue to amaze me with new integrations and development of new features that make it easy to support multiple languages. What do you dislike about Smartling? The most difficult part about Smartling today is the lack of ability to invoice for a bundle of translations. The monthly translation ...

"Smartling"

What do you like best about Smartling? Smartling allows us to reach customers all over the world by customizing our content to better communicate with them What do you dislike about Smartling? Translating web content is great, but sometimes information can get miscommunicated when translating to another lamguage Recommendations to others considering Smartling: I'm still in the evaluation phase, but all seems well so far What problems is Smartling solving and how is that benefiting ...