Smartling Reviews in June 2026: User Ratings, Pros & Cons

"Awesome team to collaborate with!"

What do you like best? The Smartling team has been extremely easy and always pleasant to work with - every process that we've conducted with them has been seamless and simple, and the partnership with them has been great. The services that they offer align with many of the practices that we already implement, so it makes the process that much easier to integrate into what we do. The team is organized and makes sure to get everything completed in a timely manner, and they are always willing ...

"Awesome team to collaborate with!"

What do you like best about Smartling? The Smartling team has been extremely easy and always pleasant to work with - every process that we've conducted with them has been seamless and simple, and the partnership with them has been great. The services that they offer align with many of the practices that we already implement, so it makes the process that much easier to integrate into what we do. The team is organized and makes sure to get everything completed in a timely manner, and they are ...

"Costly, but worth it"

What do you like best? Ability for our in country reviewers to see translations in context. What do you dislike? Over the last couple years, the company has grown and it is harder to get issues quickly resolved. What problems are you solving with the product? What benefits have you realized? Stop import/export of translation files, stop version control issues, allow for better context for in country reviewers

"Costly, but worth it"

What do you like best about Smartling? Ability for our in country reviewers to see translations in context. What do you dislike about Smartling? Over the last couple years, the company has grown and it is harder to get issues quickly resolved. What problems is Smartling solving and how is that benefiting you? Stop import/export of translation files, stop version control issues, allow for better context for in country reviewers

"A very simple and useful tool"

What do you like best about Smartling? Very easy to use and super customer service What do you dislike about Smartling? i don't really like the new interface : opens another page to enter the translations and need to refesh the previous page...the old version was better (same page) Recommendations to others considering Smartling: go for it What problems is Smartling solving and how is that benefiting you? translate all the content for our mobile app (iPhone and Android), website, FAQ and ...

"A very simple and useful tool"

What do you like best? Very easy to use and super customer service What do you dislike? i don't really like the new interface : opens another page to enter the translations and need to refesh the previous page...the old version was better (same page) Recommendations to others considering the product: go for it What problems are you solving with the product? What benefits have you realized? translate all the content for our mobile app (iPhone and Android), website, FAQ and other ...

"Not perfect - but almost there!"

What do you like best about Smartling? Ease of use of the tool, uncomplicated set up and integration. Ongoing development of the platform with willingness to listen to customer needs. And the client service rocks! Like having a highly responsive co-worker. What do you dislike about Smartling? The simplicity of the tool sometimes has limitations. If translation agencies would be more familiar with Smartling, introduction of the tool would be easier. Recommendations to others considering ...

"Not perfect - but almost there!"

What do you like best? Ease of use of the tool, uncomplicated set up and integration. Ongoing development of the platform with willingness to listen to customer needs. And the client service rocks! Like having a highly responsive co-worker. What do you dislike? The simplicity of the tool sometimes has limitations. If translation agencies would be more familiar with Smartling, introduction of the tool would be easier. Recommendations to others considering the product: Make sure your existing ...

"20 months into using Smartling"

What do you like best about Smartling? - Ease of integration with CMS and Marketing Automation platforms What do you dislike about Smartling? - Translator Experience can be improved What problems is Smartling solving and how is that benefiting you? Continuous localization of international websites and email nurtures

"Best Translation/localization Partners"

What do you like best? Smartling has a great customer service, they are highly responsive and willing to help your company gain efficiency in translation and localization processes. What do you dislike? As a relatively new TMS, there are still some feature limitations but as Smartling is very open to hear their customers and take into consideration their needs, they have a very extensive road-map which covers most of them. Recommendations to others considering the product: Provide a better ...