Smartling Reviews in June 2026: User Ratings, Pros & Cons

"Mission critical solutions for i18n"

What do you like best about Smartling? We have leveraged Smartling to acquire new users all around the world. It has been a great tool to grow our search channels and acquisition flows and the team is great in helping us find the right solutions to our needs. What do you dislike about Smartling? There's a steep learning curve but it has been great once you understand how the Smartling interacts with your systems. What problems is Smartling solving and how is that benefiting you? User ...

"Makes localization easier and efficient"

What do you like best? Smartling is probably one of the most intuitive TMS tools in the market at the moment. In context review functionality definitely helps with localization quality for both linguists and in-house reviewers. Localization is tough but Smartling makes things possible with their awesome product and even better customer support! What do you dislike? Some of the functionality are confusing to first time users. There is definitely a learning curve to overcome. What problems ...

"Excited what more I can learn"

What do you like best about Smartling? Support is responsive and helpful. I like the automation that is possible. What do you dislike about Smartling? The site isn't very intuitive hard to know what to do. Recommendations to others considering Smartling: Learn all the possibilities of Smartling What problems is Smartling solving and how is that benefiting you? Website and apps to a growing global customer base

"Great service"

What do you like best? The best part of Smartling is how willing the team is to help us customize and improve the product for our company’s needs. Shout out to Aisling and Bernard for being so patient with me and always going above and beyond. What do you dislike? I feel it is not always the best at searching for strings/jobs. I’ll know the exact string of job name I need and nothing will pop up. Recommendations to others considering the product: Good for web and software What problems are ...

"Great customer service"

What do you like best? Our technical and project lead contacts are always very quick to respond to questions and very solutions oriented What do you dislike? The limitations to the system such as rate limiting and limited number of jobs that you can create at once weren’t clearly communicated at the beginning of the planning process What problems are you solving with the product? What benefits have you realized? Automate translations using APIs and leveraging translation memory

"Great service"

What do you like best about Smartling? The best part of Smartling is how willing the team is to help us customize and improve the product for our company’s needs. Shout out to Aisling and Bernard for being so patient with me and always going above and beyond. What do you dislike about Smartling? I feel it is not always the best at searching for strings/jobs. I’ll know the exact string of job name I need and nothing will pop up. Recommendations to others considering Smartling: Good for web ...

"Sophisticated TMS platform with top-notch technical integration options"

What do you like best about Smartling? Knowledgeable and responsive support team, and solid integrations with other parts of our tech stack (WordPress, Marketo, Contentful, GitHub). Once you understand the complexity, there are a lot of very powerful options available. This is definitely a platform that can support our localization needs far into the future as we grow. What do you dislike about Smartling? The dashboard is overly complex (they're working on it...) and some parts seem ...

"Great TMS solution"

What do you like best? Smartling has been great to work with. They have strong technical solutions with a customer-first mindset. What do you dislike? Nothing material yet. There have been occasional integration hiccups as expected but they have been responsive and collaborative. What problems are you solving with the product? What benefits have you realized? They serve as our TMS. We are beginning to take advantage of their other tooling like visual context.

"Great software "

What do you like best about Smartling? I love the user interface and UX. Very easy and straightforward to use and easy to navigate. The system is also very reliable. Very few bugs and little downtime. The support we’ve gotten from Smartling is also amazing. Our customer success manager is super helpful and fast to respond. What do you dislike about Smartling? I wish it supported a better integration with sales force. Some of our content is located in sales force and it would be great if ...

"Mission critical solutions for i18n"

What do you like best? We have leveraged Smartling to acquire new users all around the world. It has been a great tool to grow our search channels and acquisition flows and the team is great in helping us find the right solutions to our needs. What do you dislike? There's a steep learning curve but it has been great once you understand how the Smartling interacts with your systems. What problems are you solving with the product? What benefits have you realized? User acquisition, product ...