Smartling Reviews in June 2026: User Ratings, Pros & Cons

"Very friendly, cooperative and professional "

What do you like best? The is open approach and silliness to improve things by listening to customers needs What do you dislike? Some more flexibility with out of hours and time zone deliveries What problems are you solving with the product? What benefits have you realized? Cost and time efficiencies

"Best in class"

What do you like best about Smartling? Intuitive, scalable, new features all the time, love the Smartling team : excellent listeners, approachable, efficient .... Context view in the platform, translating subtitles and seeing them up screen real time What do you dislike about Smartling? It’s such a shame that localization agencies cannot use the platform as a CAT tool What problems is Smartling solving and how is that benefiting you? Increase productivity, eliminate manual processes

"Awesome product, awesome company"

What do you like best about Smartling? The simplicity with the power for our translations team is great. The GDN has allowed us to make lots of customization really quickly based on different languages so that we can provide a custom experience for us to. What do you dislike about Smartling? I think that the content swap UI could be better. Our implementation could be part of the problem but the searchability of that screen is hard to use. What problems is Smartling solving and how is that ...

"Made my localization life so much easier"

What do you like best about Smartling? Very good customer service at the start of using the platform. Once it's fully integrated, it helped to speed up my localization project dramatically. I'm also able to scale up the project which I wasn't able to do before. What do you dislike about Smartling? Not being able to preview the webpages I'm working on. What problems is Smartling solving and how is that benefiting you? Provided translation for the languages we can't find resources with the ...

"Spot on"

What do you like best? Relevant presentations, great product developments What do you dislike? Nothing I can think of, all has been working well for us Recommendations to others considering the product: Automate as early as possible What problems are you solving with the product? What benefits have you realized? Automation of workflow. Interested in exploring NMT options.

"Great platform and great customer service"

What do you like best about Smartling? The platform is very versatile and the customer support is great, they care about your projects and want to make things easier for you. What do you dislike about Smartling? There isn’t much to dislike, internal translators who don’t use the platform every day or aren’t that tech savvy do sometimes find it a little complicated What problems is Smartling solving and how is that benefiting you? Managing 20 websites across Europe in 8+ languages

"The tool that enable us to go global!"

What do you like best? integrates easily with many platforms, shows visual context to everyone involved in the translation process. easy to use, even for people without linguistic or technical background! What do you dislike? Export/import of TMs and Content is lacking, cross-project search and replace a bit clunky, inability to edit source text What problems are you solving with the product? What benefits have you realized? Consistency of terminology, cost and time saving, general quality ...

"The tool that enable us to go global!"

What do you like best about Smartling? integrates easily with many platforms, shows visual context to everyone involved in the translation process. easy to use, even for people without linguistic or technical background! What do you dislike about Smartling? Export/import of TMs and Content is lacking, cross-project search and replace a bit clunky, inability to edit source text What problems is Smartling solving and how is that benefiting you? Consistency of terminology, cost and time ...

"Great experience so far"

What do you like best about Smartling? I love how easy the github connector has made it to automate new jobs from pull requests. What do you dislike about Smartling? So many options make it hard to know what to do sometimes. What problems is Smartling solving and how is that benefiting you? Expanded our customer base to other countries!

"Excellent for scaling translations for enterprises"

What do you like best about Smartling? I loved that Smartling integrates with so many of our current technology partners like Drupal and Marketo. We are subtle to push translations easily and see the process from start to finish. Couldn’t be bigger fans. What do you dislike about Smartling? It is a new platform so we have some trouble getting training materials or getting support at times. This isn't something that takes away from the value that they provide however, just something to be ...