Smartling Reviews in June 2026: User Ratings, Pros & Cons

"A great localization partner"

What do you like best about Smartling? Smartling has been a great partner to me in supporting localization projects. They provide exceptional expertise in guiding important decisions. They provide proven systems that function reliably. And, they provide on demand support whenever needed. What do you dislike about Smartling? In some instances, we are at the mercy of Smartling's professional services team members and their availability which doesn't always completely align with our project ...

"The next generation of large-scale localisation"

What do you like best about Smartling? The most helpful aspect of Smartling is simply the ease with which one can chat to helpful people who can offer simple, straightforward solutions to requirements and issues. The Smartling platform is also very sophisticated, and constantly in development, and the translators seem to be well-chosen and keen to learn and offer the best possible translation. What do you dislike about Smartling? The platform is occasionally not entirely transparent - great ...

"Great toolset for automated workflows"

What do you like best about Smartling? The API means we were able to build an automated workflow that makes our localisation simple, swift and consistent. What do you dislike about Smartling? Trying to understand the history of a particular string or translation can be tricky. Using the search is also a bit of an art form. What problems is Smartling solving and how is that benefiting you? All new parts of the product are localised with no human input required to run the process. Effectively ...

"Effective tool and great customer service"

What do you like best about Smartling? Smartling is an effective tool that has helped our organisation consolidate translations in one platform, improving our turnaround time and supporting internal and external resources. Platinum support is extremely helpful. What do you dislike about Smartling? It can be difficult to get feedback across to linguists when using a third party LSP Recommendations to others considering Smartling: Spend some time understanding the tool and you'll unlock all ...

"Samrtling: World Class Translation Service."

What do you like best about Smartling? Smartling provides a best in class translation service that operates amazingly at the proxy level for our company. Couple this with the excellent account managers and technical resources that work for the company. What do you dislike about Smartling? Nothing at all. Smartling is, by far, our most consistent technology partner. Recommendations to others considering Smartling: Don't think. Just partner up and sleep well at night knowing you'll have a ...

"The next generation of large-scale localisation"

What do you like best? The most helpful aspect of Smartling is simply the ease with which one can chat to helpful people who can offer simple, straightforward solutions to requirements and issues. The Smartling platform is also very sophisticated, and constantly in development, and the translators seem to be well-chosen and keen to learn and offer the best possible translation. What do you dislike? The platform is occasionally not entirely transparent - great features are not always ...

"Smartling for MK"

What do you like best about Smartling? I like how Smartling is directly connected to our website, so that we can ingest content for translation during the testing phase. This makes the translation process very dynamic and fluid :) What do you dislike about Smartling? It would be great if Smartling included more options and filters for file-based translation. I think it's great that technology is moving towards automated processes, but I feel like everyone still relies A LOT on files to ...

"Great solution with fantastic support"

What do you like best about Smartling? Smartling's automation features are outstanding in my opinion - connecting our software repositories has accelerated and simplified our app translation workflows significantly What do you dislike about Smartling? At the moment we are unable to exploit some of Smartling's advanced features (visual context, dynamic amends) as it doesn't yet support React Native. However the Smartling team have confirmed that they are looking into providing this support ...

"Smartling is the answer for our localization needs"

What do you like best about Smartling? I like the ability to leverage our translations through the translation memory among the different projects that we have What do you dislike about Smartling? Some of the UI had been difficult to learn, but I've heard that a newer, more simplified UI is coming soon What problems is Smartling solving and how is that benefiting you? We are able to keep costs down and improve our translations with the human translators

"Smartling makes localization easy"

What do you like best about Smartling? How easy it is to use the dashboard to create new jobs and review translations. What do you dislike about Smartling? Sometimes the translations get held up in review steps and it is hard to determine when something needs review. What problems is Smartling solving and how is that benefiting you? Translating Sales enablement materials, localizing corporate website in multiple languages.