SmartFile Reviews in June 2025: User Ratings, Pros & Cons

Secure and Easy to Use - Smartfile

What do you like best? There are several ways to upload or download files, even using secure links in Outlook. Many of my Customers are used to sending files using email and aren't familiar with SFTP/FTP software. The desktop link makes sending us files a "no brainer". What do you dislike? I think the permissions setup is a bit confusing. Multiple permissions of the same type but one may over ride the others. I recheck every site I set up to ensure it is ready for my Customer. ...

SmartFile is very easy to use (short learning curve) and is a very valuable tool in our organization

What do you like best? I like the fact that it is so streamlined and simple to use. What do you dislike? I have been using SmartFile for more than 6 years and have no complaints. Recommendations to others considering the product I highly recommend you give SmartFile an opportunity. They won't let you down based on my experience. What business problems are you solving with the product? What benefits have you realized? We use SmartFile to share our plans and bid documents with our ...

Does Everything We Need

What do you like best? There are 3 things I like the best. I love that I can send files to colleagues inside and outside of my business quickly and monitor behavior and get alerts when files are accessed or uploaded. Also, I love the permissions. They're robust and can handle a lot of obstacles. Maybe the best part is the access options. I like SFTP and using an SFTP client, but the mounted drives and browser access makes it a more seamless experience. What do you dislike? The ...