SmartDraw Reviews in May 2025: User Ratings, Pros & Cons

Simply brilliant and great support!

Simply brilliant and great support!Thanks SmartDraw

Go-to Tool for Diagrams

I've used Smartdraw for many years and keep watching it get better and better. It works so well for putting together a quick diagram or documenting a workflow. It's my go-to tool when I need to illustrate something in the materials I create, because the output is professional and doesn't look like it came from a cookie cutter. The company is fabulous to work with, and their helpdesk support is tenacious and responsive. It's a great product.

I've been using SmartDraw for about 10 years . . .

I've been using SmartDraw for about 10 years to create floor plans for my business. It's easy and fun to use. Anytime I've had to contact SmartDraw for any reason, they've been nothing but helpful and professional . . . and that to me is priceless! Thank you, SmartDraw for helping me to grow my business . . . I couldn't have done it without you!

Fantastic Customer Service

Like most people, I am torn in 100 different directions and don't have time to figure things out. When I call customer service they are kind, informative, helpful and I could only wish other companies to have such competent people. As great as the product is, it is the customer service that really stands out for me.

User Experience

I have found the supporting website, download and installation to be easy. The templates are easy to understand and use. Ready right out of the box. The short tutorials are informative and have contributed to better illustrations and actions in meetings.

SmartDraw is a very well put together program, and easy for a first timer like me to become familiar with.

SmartDraw was very easy for me to use. Once I got 1 floorplan under my win, the next 2 I was able to complete very quickly. The variety of symbols is great and the ability to create walls & rooms so easily was very beneficial to me as a first time user and someone wanting to make floorplans rather quickly. Would definitely recommend to anyone who asks or is looking for a great program like this.

Smartdraw is an instant and reliable…

Smartdraw is an instant and reliable way to draw and illustrate business (and personal planning and illustration in digital form. There are no hassles, even if you are rushed, and you do not save your thoughts or strategies, Smartdraw takes care and saves it for you. Mind-map is an indispensable in the initial plan of anything, and is easily adjusted as thinking changes. Need quick organisation chart? the completed job is a few minutes away. I have 10 years experience with this exceptional ...

love it

love the product. makes it easy to use

Smart Draw has been a very useful tool to draw basic design concepts for my design build projects

What do you like best? smart draw is easy to use and doesn't take long to learn how to use it. It is a product that can be used by a person beginning in CAD systems to do simple drawings and learn to draw simple floor plans for a project they might be doing. It is great to be used in a home setting by someone who wants to draw up their own house plans. This would also be great if you were designing something that you wanted to take and have someone else build for you. The product have ...

Excellent – no reservations, I would recommend this company to anyone.

I have been using SmartDraw since 2016 and found it to be of the user-friendly programs to use on the market today.Keep up the good work, regarding updates and new versions.ThanksMark