Smart Service Reviews in July 2026: User Ratings, Pros & Cons

Overall a impressive program

What do you like best? I like the ability to look up information quickly about previous jobs my company has completed. Being able to sort items in many different ways is amazing. What do you dislike? There are too many glitches and could use a better flow. To be able to change information without going to so many screens would be much more efficient. Recommendations to others considering the product: It is a great program if you have many different things to schedule at the same ...

Great program

What do you like best? Syncs with Quick-books for digital scheduling. Easy to use and customer support is easily accessible. The webinars are very helpful and always bring out new tips that we were unaware of. The program is constantly being updated and improved. What do you dislike? The lag time between syncing when updating customer information. Recommendations to others considering the product: I would definitely recommend if you are looking for a scheduling software. It is ...

Great program

What do you like best? Syncs with Quick-books for digital scheduling. Easy to use and customer support is easily accessible. The webinars are very helpful and always bring out new tips that we were unaware of. The program is constantly being updated and improved. What do you dislike? The lag time between syncing when updating customer information. Recommendations to others considering the product: I would definitely recommend if you are looking for a scheduling software. It is easy to ...

Excellent easy worth every penny

What do you like best? Smart service is easy to schedule and resolve issues. Create tickets and manage appointments with addresses. We have used smart service for years to track our service appointments and some of our sales appointments. I would recommend this to any small business looking for an affordable managing software What do you dislike? I dislike how it looks a little old. It is great and works perfectly but could use a facelift. Reminds me a lot of office 2007 in terms of ...

Excellent easy worth every penny

What do you like best? Smart service is easy to schedule and resolve issues. Create tickets and manage appointments with addresses. We have used smart service for years to track our service appointments and some of our sales appointments. I would recommend this to any small business looking for an affordable managing software What do you dislike? I dislike how it looks a little old. It is great and works perfectly but could use a facelift. Reminds me a lot of office 2007 in terms of looks ...

Amazing Field Technology and QuickBooks Integration

What do you like best? QuickBooks integration is wonderful because you can invoice from SmartService and see the customer's balance. The features it offers for the field staff are great, we have never had the option of tracking time in real time on a job and generate payroll for it. It is very user friendly for a typical iphone user. The company is always listening to real world scenarios and using those to improve the software, they have really made many improvements based off of our ...

Amazing Field Technology and QuickBooks Integration

What do you like best? QuickBooks integration is wonderful because you can invoice from SmartService and see the customer's balance. The features it offers for the field staff are great, we have never had the option of tracking time in real time on a job and generate payroll for it. It is very user friendly for a typical iphone user. The company is always listening to real world scenarios and using those to improve the software, they have really made many improvements based off of ...