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Slack - Business Instant Messaging Software

Slack Reviews in July 2026: User Ratings, Pros & Cons

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4.84

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Slack Reviews & Ratings

4.84

Excellent

Based on 2759 ratings & 2759 reviews

Are you using Slack?

Rating Distribution

Excellent

(2513)

Very Good

(213)

Good

(19)

Poor

(4)

Terrible

(10)

Spotsaas Editor’s POV

Slack is a comprehensive communication platform that enhances collaboration through its threaded conversations and integration capabilities. It's ideal for teams looking to streamline their communication and project management.Read more

Slack pros and cons

  • Unified communication platform

  • Threaded conversations

  • File sharing capabilities

  • Integrates with various tools

  • Can be overwhelming for new users

  • Pricing can escalate with features

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Showing 2011-2020 out of 2759

UI

User in Information Technology and Services

07/30/20

4.5 out of 5

Great collaboration tool, highly efficient

What do you like best? Slack makes it very easy for me to collaborate with others on my team. I enjoy being able to pin replies, reference specific messages in my replies to others and I can use it across multiple platforms - my iPhone, Mac, and Windows machines all work great with it. The channels I'm apart of are useful and design-wise, are easy to find and make changes to in Slack's UI as well. What do you dislike? The product is standalone which requires another license to pay ...

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UI

User in Marketing and Advertising

07/30/20

5 out of 5

Slack is great for communication but even more to manage your work

What do you like best? The communication within groups, channels, and threads, but also integrations like a calendar (Outlook or Gmail), Webhooks like Marketo (Marketing Automation) actions, or simply reminders for yourself or others. What do you dislike? You can only use apps within Slack on the whole organization level, not individual. For example, some integrations would be helpful for the Marketing team only. What problems are you solving with the product? What benefits have ...

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UI

User in Internet

07/30/20

4.5 out of 5

best communication tool

What do you like best? I love how interactive it can be, sending giphy, creating my own shortcuts, and having a really easy way to create group rooms What do you dislike? nothing that i dislike so far. I really enjoy the product Recommendations to others considering the product: really easy to use! What problems are you solving with the product? What benefits have you realized? really easy to chat with coworkers. Love it!

UI

User in Computer Software

07/30/20

5 out of 5

Slack is very user friendly and productive

What do you like best? ability to send and receive attachments as well as make a phone call directly to another Slack user What do you dislike? Can be a bit overwhelming with so many channels Recommendations to others considering the product: Start using it frequently and you will become really good at it. Make sure and ask colleagues about how to use certain featuress What problems are you solving with the product? What benefits have you realized? quick easy communication ...

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UI

User in Computer Software

07/30/20

5 out of 5

Slack is the center of communication in a COVID world

What do you like best? The ease of use and implementation are outstanding. Plus, practically everything integrates with Slack to create a communication and efficiency hub. What do you dislike? I don't have any dislikes with Slack and prefer it over all other platforms. Recommendations to others considering the product: Even the free tier of Slack is superior to other platforms. The paid versions are the best! What problems are you solving with the product? What benefits have ...

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TS

Tim S

07/30/20

4.5 out of 5

Solid Communications & Collaboration Tool

What do you like best? It's easy to use and you can integrate many other platforms with it. What do you dislike? The limits to the free version, I think its 10k in messages which with a medium sized team is easy to accomplish in a short amount of time. Recommendations to others considering the product: Evaluate it for your business needs. It can do a lot. What problems are you solving with the product? What benefits have you realized? We're able to communicate and organize ...

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UI

User in Retail

07/30/20

4.5 out of 5

New to Slack but loving it!

What do you like best? Very good UI easy to understand quick and efficient use. Some features I like the most -Notification when I shared a google doc without giving right to people I'm sending the document -Quick connection with Google Calender so that when I'm in a meeting people can see this -Using GIF's -Notification snooze What do you dislike? -Creating groups with external partners was difficult. There are steps that the external people faced some issues. I guess ...

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RB

Rajarshi B

07/30/20

4.5 out of 5

One of the easily managable, cross platform supported chat client

What do you like best? 1. Cross platform supported and can be accessed from browser directly 2. You can customize the whole workspace according to your need 3. The non-paid version allows you to perform a lot of tasks which is enough for most of the small teams 4. Easy software integration What do you dislike? Once registered in you cannot change the account mail Recommendations to others considering the product: I just loved this software. You can use it for free if ...

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PB

Pathange Balaji R

07/30/20

4.5 out of 5

The best team chat and colloboration platform

What do you like best? The structuring of chats and the number of APIs and apps that i can integrate is insane. Things get pretty easy for you and your team when you use channels to communicate and there's a ton of ease in communication What do you dislike? For new commers it's a bit complex, basically they feel it as complex. A walkthrough and simplifying the UI and better UX would work better Recommendations to others considering the product: For corporate messaging and group ...

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TL

Tiffany L

07/30/20

5 out of 5

#lessmeetings #teamworkmakesthedreamwork #youhavetotryit

What do you like best? Slack has made it possible for my team to coordinate on projects without being stuck in meetings. We also use it to communicate between check-ins. We have a special channel for users of our database and it's staffed throughout the workday to respond to questions. Our users love how responsive we are to them. What do you dislike? I don't like that you have to set up a channel for conversations with more than 2 people. Other than that, it's a pretty terrific tool. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].