Skedulo Reviews in June 2025: User Ratings, Pros & Cons

"Increased overall situational awareness for Dispatch. Extended timelines to launch."

What do you like best about Skedulo? The support durning launch was great. The Skedulo team was on hand to troubleshoot in real time to ensure a good launch. The custom Map/Scheduling interface allows our dispatchers, at a glance, to have lots of information and make better, more efficient, and informed decisions. Because Dispatchers have this information, they are more versed in the intricacies of the call and can respond with better solutions to unique, dynamic incidents that arise. What ...

"Little more love"

What do you like best about Skedulo? Ease of use is the best thing I can say. I really enjoy the Map view and being able to do most of all tasks in the map view. What do you dislike about Skedulo? Not having admin rights to adjust / update trip information. Having to go through tech support to get simple tasks adjusted is tasking. Recommendations to others considering Skedulo: Really enjoy the product as a whole, but would love to see this fully designed and set to the standards we want. ...

"Skedulo"

What do you like best about Skedulo? Easy to manage multiple people and calls at once, the ability to give the responders more freedom with call planning. One additional perk I enjoy is the push and txt notifications. What do you dislike about Skedulo? Pt CC is usually not shown in visit details requiring us to fo to ReadyOps to find this info. The glitch is still there causing responder name icons to fall behind calls. Recommendations to others considering Skedulo: It can be convenient, ...

"Overpromised and underdelivered"

What do you like best about Skedulo? When first evaluating Skedulo, the base functionality looked promising but lacking for our specific use cases. The platform does offer the ability to integrate via their API and also offers customization of jobs and profile model fields, which appeared would help the platform meet our use cases. What do you dislike about Skedulo? During sales conversations, the Skedulo team promised the platform can be customized to our needs, and that their team would ...

"Too many steeps and not enough information to dispatch a call"

What do you like best about Skedulo? The coverage maps and zones help with dispatching What do you dislike about Skedulo? There is no responder listed on the calls on the main page What problems is Skedulo solving and how is that benefiting you? None

"Skedulo has an intuitive user interface and extensive support."

What do you like best about Skedulo? Skedulo can help customize solutions to fit my organization's needs. What do you dislike about Skedulo? It takes a while to understand the entire offering of Skedulo's capabilities and documentations are sometimes not sufficient. What problems is Skedulo solving and how is that benefiting you? I'm using Skedulo to optimize resource allocation and support scheduling.

"Great Customer Support"

What do you like best about Skedulo? The thing I like the most about Skedulo is their Customer Support. They are always available and has been consistent in their promptness when answering the support tickets that we submit. What do you dislike about Skedulo? There are instances where the mobile application is taking alot of time to load. Specifically the custom forms. If they can speed up the app, this will be a great advantage! What problems is Skedulo solving and how is that benefiting ...

"Skedulo is great!"

What do you like best about Skedulo? Skedulo has made it easy for us to schedule our maintenance technicians to go to our properties. It lets us customize the information that they can see, lets us tell them how urgent the job is, and allows us to track where our guys are at any given time. What do you dislike about Skedulo? One tough thing that we have run into is the pictures and attachments section. It often errors out or does not allow our staff to upload pictures correctly. It ...

"Indispensable scheduling tool"

What do you like best about Skedulo? Job statuses easy to follow. Native to salesforce. East to integrate what fields you want from salesforce into skedulo. Avaailability and unavailability help keep guess work out of resources. What do you dislike about Skedulo? Not set up out of the box. Resources not able to add their own availability. The inability to reschedule a job after is is marked in progress (but you're able to if it's in any stage before that) Recommendations to others ...

"Integrated Disability Support Services review of Skedulo"

What do you like best about Skedulo? We find the user friendly interface allows for effective communication between schedulers and resources, the swim lanes makes it easy to see who is where and what jobs they are completing. What do you dislike about Skedulo? Our resources feedback is the timeframe it takes for the Skedulo app to load, and our schedulers tell us that when scheduling a job the system glitches and doesn't always save the changes. Recommendations to others considering ...