SiteLock Reviews in September 2026: User Ratings, Pros & Cons
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SiteLock Reviews & Ratings
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Spotsaas Editor’s POV
SiteLock paired with hosting services like HostGator provides malware scanning, DDoS protection, and vulnerability assessments. However, some customers reported that malware removal took multiple support interactions to resolve, and refund requests faced delays or denials if issues weren't resolved within stated timeframes. Before purchasing, verify in a demo ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 931-940 out of 1077
K
Kelvin
03/13/18
Very helpful with trying to resolve my…
Very helpful with trying to resolve my email hacking issues.
DW
Dr. Wayne Bottiger
03/12/18
With the latest malware attack
With the latest malware attack, we were losing hefty amounts of money daily. Thanks to the fast and efficient work of SitLock we can now operate in peace with the confidence that this type of thing can be only a memory. Thank you SiteLock team. Dr. Wayne Bottiger
FA
Fatima Abdullah
03/12/18
I do enjoy this service...
I do enjoy this service. Also the customers service is amazing from my first day to my last, just awesome.
DL
Doug Lavender
03/12/18
Devin was great
Devin was great - streamlined our firewalls, efficiently and quickly. Highly recommend working with him.
BA
Bilingual Acting
03/12/18
SiteLock customer service
I would recommend SiteLock to any company! They have always been very helpful and knowledgeable.
JW
Jerrie W. Barber
03/12/18
Sitelock Help
The technicians helped me restore editing ability I had lost on my two websites. They were patient in working with me. They listened to understand my problem. They kept trying until I was able to work again. Thank you.
C
Cat
03/11/18
Expensive, but great service
Expensive, but great service. Very hard on my tight budget, but all of my experiences with them have been stellar.
S
Sara
03/10/18
very courteous and efficient support
very courteous and efficient support. Thank you!
KH
Kyle Hanan
03/10/18
EXCELLENT
EXCELLENT. Great service. Delivered as promised.
AR
Angleen Ronika
03/09/18
Thomsen Lundgaard SUPPORT ANALYST
Dear SiteLock Thank you all for your tremendous help. Without your diligence, we would not have been able to meet our deadline. I would like to express my deep gratitude to you. Thank you again.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].