SiteLock Reviews in June 2026: User Ratings, Pros & Cons

Awesome!

Amazing team, with amazing work!

Very happy with Adam Gomez and Marilyn Perez

Very happy with Adam Gomez he was very courteous and nice to deal with on the phone he answered all my questions. Also super happy with Marilyn Perez she pointed me in the Proper direction and gave me the right package that worked for me. She was also very nice on the phone to deal with.

SiteLock rocks!

Date of experience: March 30, 2018

The support team

The support team, ALL the team at site lock; each person is more friendly and capable than the one before. Just when you're sure the technical support couldn't be better, you have a new and better-informed experience. But, on another note, site lock is too expensive. Maybe it's only because I'm poverty-stricken, but do I really need to pay $49/a month for SiteLock? I'm relly torn, REALLY torn,

Hacked Site fixed

My web site is very important to my photography business. It appeared that someone hacked into my site host and each night changed my Word Press email address, User Name, and Password as well as Deactivated my Plugins. This meant that each morning my web site was a mess and I could not login to Word Press normally. This problem continued even after I changed my site host login password. I am very pleased SiteLock for their responsiveness, hard work, and dedication in getting the problem ...

Thank you for your professional assistance

Although the journey these last 10 days has be arduous the help I received and collaboration with our Host was highly professional. Particularly, I would like to thank Jamie in your sales department who followed in a very thoughtful and caring way and Jessie who took on the solutions to our challenges personally and saw it through to conclusion. Thank you John McIntosh - CEO and Founder of CLA

Thank you for your professional assistance

Although the journey these last 10 days has be arduous the help I received and collaboration with our Host was highly professional. Particularly, I would like to thank Jamie in your sales department who followed in a very thoughtful and caring way and Jessie who took on the solutions to our challenges personally and saw it through to conclusion. Thank you John McIntosh - CEO and Founder of CLA

Great People and Service

This is one of those companies you don't know exists until you need them. They helped me with a Malware infection on my site and did a great job getting me back up and running. Great people and service!

Over all is a good service

Over all is a good service. The initial intake was very professional and smooth. It just took longer than I thought it would. We started the process last Thursday and it is now Wednesday that our site has been cleaned. It was my expectation based on talking with the customer service, that it would take probably about 24 -48 hours. The site will be up after our host re-scans and google does their thing, so we don't actually have our website back yet, but that was explained to me. But on the ...

Not every one can afford a $100 every…

Not every one can afford a $100 every month for a minor security issue. It's exploitative to make a client stay bound to your contract even when it's obvious the client is a startup and can not afford such outrageous fee for a year. That's exactly the issue I am having with you guys now because I don't know where or how I am going to pay another $100 to you guys this month.