SiteLock Reviews in September 2026: User Ratings, Pros & Cons
Secure your website with the power of SiteLock.
Add to compare
SiteLock offers custom pricing plan
SiteLock Reviews & Ratings
Are you using SiteLock?
Spotsaas Editor’s POV
SiteLock paired with hosting services like HostGator provides malware scanning, DDoS protection, and vulnerability assessments. However, some customers reported that malware removal took multiple support interactions to resolve, and refund requests faced delays or denials if issues weren't resolved within stated timeframes. Before purchasing, verify in a demo ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
Filter results
Sort by :
Showing 871-880 out of 1077
JR
Joe Reichl
04/12/18
I have had to request three successive…
I have had to request three successive cleanings (all in one day) to hopefully resolve a malware problem - this particular malware was very persistent and difficult to eradicate. Each time I requested a repeat service, they did not hesitate or put me off - they worked the problem with professionalism, and for that I am very appreciative. Thank-you.
JR
Joe Reichl
04/12/18
I have had to request three successive…
I have had to request three successive cleanings (all in one day) to hopefully resolve a malware problem - this particular malware was very persistent and difficult to eradicate. Each time I requested a repeat service, they did not hesitate or put me off - they worked the problem with professionalism, and for that I am very appreciative. Thank-you.
TT
Terry T
04/12/18
Wonderful Support Experience
Very responsive. Quick support. My site was fixed and firewall added and configured all in less than one day.
TT
Terry T
04/12/18
Wonderful Support Experience
Very responsive. Quick support. My site was fixed and firewall added and configured all in less than one day.
R
Roy
04/04/18
They spoke my language
They spoke my language, since I'm a little web illiterate. They helped me understand the problem and corrected it promptly.
AC
Ashley Cloud
04/04/18
Great Service!
Wonderful experience any time I speak with employees.
WP
Willard Palmer
04/04/18
excellent work
They did excellent work quite quickly.
CM
Chester McGowan
04/04/18
Pastor
Awesome team and very professional with helping someone thats not computer smart! Thanks SiteLock!!!
A
Amy
04/04/18
100% worth it
Sitelock is a team of professional, HUMAN (they treat you with respect and not just like a random customer handing them money) and just awesome people. Also their response to threats (malware, whatever is infecting your site) is lightning fast and they remove it right away and send you a report of what was done. Super pleased with them!
SH
Siegfried Hellring
04/03/18
Sitelock rocks!
Everyone at Sitelock is very professional, courteous, knowledgeable, and patient!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].