SiteLock Reviews in September 2026: User Ratings, Pros & Cons
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SiteLock Reviews & Ratings
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Spotsaas Editor’s POV
SiteLock paired with hosting services like HostGator provides malware scanning, DDoS protection, and vulnerability assessments. However, some customers reported that malware removal took multiple support interactions to resolve, and refund requests faced delays or denials if issues weren't resolved within stated timeframes. Before purchasing, verify in a demo ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 861-870 out of 1077
JC
Joe Cardinale
04/18/18
They where quick to respond to my needs…
They where quick to respond to my needs and quickly resolved my malware issues with my websites
P
Paula
04/18/18
Very Pleased!
Great! Definitely customer service oriented. Extremely knowledgeable and professional. Very helpful and patient. Walked me through the process that was needed to take care of my problem in a way that I could understand it all. It was a great experience and would not hesitate to contact them again whenever or if I needed to. Thank you.
R
Robert
04/17/18
Excellent service and extremely efficient!
Excellent service and extremely efficient - highly recommend SiteLock.
R
Robert
04/17/18
Excellent service and extremely efficient!
Excellent service and extremely efficient - highly recommend SiteLock.
AB
A Bernard
04/15/18
Really lovely advisors who I felt trust…
Really lovely advisors who I felt trust immediately - they know their stuff inside out and solved all my problems. Thank you
AB
A Bernard
04/15/18
Really lovely advisors who I felt trust…
Really lovely advisors who I felt trust immediately - they know their stuff inside out and solved all my problems. Thank you
M
Mario
04/15/18
Nice to know I have a Website Security Consultant
Nice to know I have a great Website Security Consultant and a sharp Technical Support Team from SiteLock out there helping me keep my sites secure and hopefully increase traffic.
M
Mario
04/15/18
Nice to know I have a Website Security Consultant
Nice to know I have a great Website Security Consultant and a sharp Technical Support Team from SiteLock out there helping me keep my sites secure and hopefully increase traffic.
S
Sylvia
04/12/18
These guys were fantastic
These guys were fantastic! It was a good chunk of change but these guys were fantastic! Definitely recommend them!
S
Sylvia
04/12/18
These guys were fantastic
These guys were fantastic! It was a good chunk of change but these guys were fantastic! Definitely recommend them!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].