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SiteLock - Website Security Software

SiteLock Reviews in June 2026: User Ratings, Pros & Cons

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3.8

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SiteLock Reviews & Ratings

3.8

Very Good

Based on 985 ratings & 1077 reviews

Rating Distribution

Excellent

(880)

Very Good

(39)

Good

(19)

Poor

(7)

Terible

(132)

Spotsaas Editor’s POV

SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more

SiteLock pros and cons

  • Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.

  • Knowledgeable and patient support staff who provide thorough explanations and guidance.

  • Quick turnaround time in resolving issues and offering solutions.

  • Professionalism and kindness exhibited by the support team.

  • Some customers faced difficulties in resolving malware issues despite paying for services.

  • Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.

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Showing 851-860 out of 1077

K

Katy

04/29/18

5 out of 5

Sitelock is amazing and quick to…

Sitelock is amazing and quick to respond. I would highlighy recommend them!

K

Katy

04/29/18

5 out of 5

Sitelock is amazing and quick to…

Sitelock is amazing and quick to respond. I would highlighy recommend them!

O

OM

04/29/18

5 out of 5

Sitelock successfully got our website…

Sitelock successfully got our website working again, great job!

O

OM

04/29/18

5 out of 5

Sitelock successfully got our website…

Sitelock successfully got our website working again, great job!

C

Cindy

04/23/18

5 out of 5

They took their time to explain…

They took their time to explain everything completely, answered any question I had along the way and they were friendly and very pleasant to work with.

C

Cindy

04/23/18

5 out of 5

They took their time to explain…

They took their time to explain everything completely, answered any question I had along the way and they were friendly and very pleasant to work with.

JC

Joe Cardinale

04/18/18

5 out of 5

They where quick to respond to my needs…

They where quick to respond to my needs and quickly resolved my malware issues with my websites

JB

Jessica Brandon

04/18/18

5 out of 5

Very helpful and customer service…

Very helpful and customer service oriented!

P

Paula

04/18/18

5 out of 5

Very Pleased!

Great! Definitely customer service oriented. Extremely knowledgeable and professional. Very helpful and patient. Walked me through the process that was needed to take care of my problem in a way that I could understand it all. It was a great experience and would not hesitate to contact them again whenever or if I needed to. Thank you.

JB

Jessica Brandon

04/18/18

5 out of 5

Very helpful and customer service…

Very helpful and customer service oriented!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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