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SiteLock - Website Security Software

SiteLock Reviews in June 2026: User Ratings, Pros & Cons

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3.8

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SiteLock Reviews & Ratings

3.8

Very Good

Based on 985 ratings & 1077 reviews

Rating Distribution

Excellent

(880)

Very Good

(39)

Good

(19)

Poor

(7)

Terible

(132)

Spotsaas Editor’s POV

SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more

SiteLock pros and cons

  • Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.

  • Knowledgeable and patient support staff who provide thorough explanations and guidance.

  • Quick turnaround time in resolving issues and offering solutions.

  • Professionalism and kindness exhibited by the support team.

  • Some customers faced difficulties in resolving malware issues despite paying for services.

  • Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.

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Showing 831-840 out of 1077

AA

Alessandra at the Homefront Hugs Foundation

05/04/18

5 out of 5

Incredibly impressed with SiteLock -Professionalism and Integrity

Incredibly impressed with Jesse who assisted me fast and accurately with our new contract . Brittany Christians was equally patient and professional helping our charity pick the best contract for our needs and security at the Homefront Hugs Foundation! We work with wounded and deployed troops and their brave families - as well as over 50,000 volunteers helping their communities in thanks for their freedoms from all walks of life . Security is critical for everyone’s safety and especially ...

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T

Terry

05/03/18

5 out of 5

Excellent service

Date of experience: May 04, 2018

PS

Philippa Smart

05/03/18

5 out of 5

Absolutely brilliant to deal with

Absolutely brilliant to deal with - James had a great sense of humour and was really on the ball; he dealt with the problem speedily and followed up by phone. Very happy we took the decision to protect our site with them! Looking forward to a trouble free site now :)

J

Jack

05/03/18

5 out of 5

Enkidu Dinka is a great man

Enkidu Dinka is a great man, because my english is not good, but Enkidu give me more patient to listen it, and use his profession solve the problem, Thank you Enkidu, hope you can have a new nice dog with you, Thanks again

J

Jack

05/03/18

5 out of 5

Enkidu Dinka is a great man

Enkidu Dinka is a great man, because my english is not good, but Enkidu give me more patient to listen it, and use his profession solve the problem, Thank you Enkidu, hope you can have a new nice dog with you, Thanks again

R

Ron

05/02/18

5 out of 5

Great customer service

been happy so far with all their help. very professional and helpful.

BK

Bev K

05/02/18

5 out of 5

Appreciate the fast response time and…

Appreciate the fast response time and taking care of the issue!!

A

Angela

05/02/18

5 out of 5

Fast and friendly service

Fast and friendly service! The Site lock team took care of everything and got my site up and running again in a few hours.

A

Angela

05/02/18

5 out of 5

Fast and friendly service

Fast and friendly service! The Site lock team took care of everything and got my site up and running again in a few hours.

R

Ron

05/02/18

5 out of 5

Great customer service

been happy so far with all their help. very professional and helpful.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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