SiteLock Reviews in September 2026: User Ratings, Pros & Cons
Secure your website with the power of SiteLock.
Add to compare
SiteLock offers custom pricing plan
SiteLock Reviews & Ratings
Are you using SiteLock?
Spotsaas Editor’s POV
SiteLock paired with hosting services like HostGator provides malware scanning, DDoS protection, and vulnerability assessments. However, some customers reported that malware removal took multiple support interactions to resolve, and refund requests faced delays or denials if issues weren't resolved within stated timeframes. Before purchasing, verify in a demo ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
Filter results
Sort by :
Showing 811-820 out of 1077
CM
Chris Marshall
05/20/18
Reliable & Trustworthy
Quick. Efficient. Worked!
T
Teresa
05/19/18
Justin was great he resolved my problem…
Justin was great he resolved my problem quickly and professionally.
M
Martina
05/19/18
poorly trained customer service
poorly trained customer service, agressive answers if you tell them you are not happy with services.
TC
Tanita Cain
05/17/18
5 STARS
Quick, simple, polite, smart IT support, thanking you all.
Q
Quinton
05/17/18
So far I have had an excellent…
So far I have had an excellent experience. Very friendly and courteous staff. Helpful in giving me all the details and making specific recommendations for my situation whilst allowing me to make the final decison.. All good!
C
Catherine
05/16/18
Sitelock didn't do the work that they…
Sitelock didn't do the work that they promised. We lost business for 2 months while we waited for them to finish. They never contacted Google so all our customers saw was a red warning screen. No one returns phone calls. Poor management and seem very dishonest
CW
Carl Wicks
05/16/18
First class product and support
First class product and support! Five star company. I would highly recommend them without question.
D
Daniel
05/16/18
Mj is great!
Have been having problems with bots or AI bumping my contact us tab and causing excessive emails in my account. Mj is the BEST!
WC
William C
05/16/18
Gave me back my peace of mind
This company removed all malware from my websites in just a couple of days, installed their Tru-Shield protection Firewall to keep hackers out, and gave me back my peace of mind about operating a commerce site.
P
Phil
05/16/18
professional
professional, took care of all of worries about the security of my site. Highly recommended!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].