SiteLock Reviews in September 2026: User Ratings, Pros & Cons
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SiteLock Reviews & Ratings
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Spotsaas Editor’s POV
SiteLock paired with hosting services like HostGator provides malware scanning, DDoS protection, and vulnerability assessments. However, some customers reported that malware removal took multiple support interactions to resolve, and refund requests faced delays or denials if issues weren't resolved within stated timeframes. Before purchasing, verify in a demo ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 791-800 out of 1077
PM
Phyllis Mcdonnell
06/19/18
Take a bow!
Excellent team - patient and helpful. Very happy to recommend them to other non-techies like me who may be scared at what seems an impossible task. These guys take the stress out of it.
MK
Mahesh K
06/19/18
"Cloud-based cyber security tool"
What do you like best about SiteLock? It is a comprehensive tool and is a one-stop solution for all cyber security needs of companies What do you dislike about SiteLock?
PM
Phyllis Mcdonnell
06/19/18
Take a bow!
Excellent team - patient and helpful. Very happy to recommend them to other non-techies like me who may be scared at what seems an impossible task. These guys take the stress out of it.
BM
Brett M
06/19/18
"SiteLock Gave Me Peace Of Mind So I Could Focus On My Business"
What do you like best about SiteLock? Peace of mind. Knowing I have teamed up with SiteLock allows me to focus on the growth of my business instead of worrying about the security of my sites.
KM
Kim Mardis
06/17/18
SiteLock has the best people working…
SiteLock has the best people working for them. They are so kind and patience. I trust them to protect my site completely. They have helped me so much!!!
KM
Kim Mardis
06/17/18
SiteLock has the best people working…
SiteLock has the best people working for them. They are so kind and patience. I trust them to protect my site completely. They have helped me so much!!!
AU
Anonymous User
06/12/18
"A safer site thank to sitelock"
What do you like best about SiteLock? Sitelock keeps me and my customers safe from unsavory cyber attacks and malware. What do you dislike about SiteLock?
UI
User in Writing and Editing
06/12/18
"A safer site thank to sitelock"
What do you like best? Sitelock keeps me and my customers safe from unsavory cyber attacks and malware.
AU
Anonymous User
06/08/18
"Great product to leverage and resell."
What do you like best about SiteLock? It is low-cost way to add an extra layer or security to a site for you and your customers. It is really quick and easy to get a hold of support regardless of how technical or simple your question is. There is always someone there to quickly answer your call and help you with your inquiry.
AU
Anonymous User
06/08/18
"Outstanding Customer Service!"
What do you like best about SiteLock? The customer service is outstandingly personal, detailed and efficient. Overall, I've received an excellent service. The control panel is very extensive and easy to navigate therefore making it extremely user friendly for us and our customers.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].