SiteLock Reviews in June 2026: User Ratings, Pros & Cons
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SiteLock Reviews & Ratings
Spotsaas Editor’s POV
SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 781-790 out of 1077
C
Claudine
06/26/18
Explanation clear and easy to…
Explanation clear and easy to understand.
DJ
Daniel J.Z. Fatula Z&Z Custom Designs
06/25/18
Always helpful and service is great!
Date of experience: June 26, 2018
DJ
Daniel J.Z. Fatula Z&Z Custom Designs
06/25/18
Always helpful and service is great!
Date of experience: June 26, 2018
D
Damon
06/24/18
great experience..would recommend
Date of experience: June 25, 2018
D
Damon
06/24/18
great experience..would recommend
Date of experience: June 25, 2018
MS
Michael Shurack
06/21/18
Gold Standard Customer Service
Chad Fields was extremely helpful in assisting me with accessing my Sitelock account which I was not able to log into to update my credit card information. He created a new organic account which allowed me to gain access to my account dashboard and all of the associated features with it. He kept in touch with me with follow up calls advising me of the progress along the way. It is rare these days to actually have someone do what they promise and to follow up to a successful conclusion. ...
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MS
Michael Shurack
06/21/18
Gold Standard Customer Service
Chad Fields was extremely helpful in assisting me with accessing my Sitelock account which I was not able to log into to update my credit card information. He created a new organic account which allowed me to gain access to my account dashboard and all of the associated features with it. He kept in touch with me with follow up calls advising me of the progress along the way. It is rare these days to actually have someone do what they promise and to follow up to a successful conclusion. ...
Read more
N
Nancy
06/20/18
I'm working with a fantastic account…
I'm working with a fantastic account manager, David Schad. He's so on top of things and so personable and professional. He really goes above and beyond to take care of my account and website.
N
Nancy
06/20/18
I'm working with a fantastic account…
I'm working with a fantastic account manager, David Schad. He's so on top of things and so personable and professional. He really goes above and beyond to take care of my account and website.
BM
Brett M
06/19/18
"SiteLock Gave Me Peace Of Mind So I Could Focus On My Business"
What do you like best about SiteLock? Peace of mind. Knowing I have teamed up with SiteLock allows me to focus on the growth of my business instead of worrying about the security of my sites.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].