SiteLock Reviews in June 2026: User Ratings, Pros & Cons
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SiteLock Reviews & Ratings
Spotsaas Editor’s POV
SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 761-770 out of 1077
LD
Lloyd DeBerry
07/15/18
Great Service.
Date of experience: July 16, 2018
M
Marty
07/15/18
They get the job done and have been…
They get the job done and have been there when needed -- if there is a site issue, the time is "now" and they always are there 24/7.
OL
Orville Ludwig
07/12/18
Great support!!
Date of experience: July 13, 2018
J
Judy
07/11/18
I was very impressed that SiteLock…
I was very impressed that SiteLock found the problem on our website and contacted me about it. They made all the files in a timely manner. Thanks so much.
T
Tim
07/10/18
Took care of issue right away and tech…
Took care of issue right away and tech took ownership from start to finish.
WL
Walter Lazary
07/05/18
The rep that I discussed my problem…
The rep that I discussed my problem with was very user-friendly and went out of his way to help.. Thank You very much.
RI
Rochelle Interiors
07/05/18
Saviors
Patient, Kind and Helpful!
C
Camelle
07/04/18
5 Stars*****!!!!!
James, Jack, Jason, Luke and Ron...the ENTIRE crew (forgive me if I missed anyone) were ALL SO HELPFUL!!! They took the time to explain everything. This group and company, makes you feel as if you are their ONLY customer! Very patient, very informative and easy to talk to! Also, they CONTINUE TO KEEP IN TOUCH WITH YOU, which always gives you a peace of mind knowing there's always someone there should you encounter a problem. I WILL recommend SiteLock to EVERYONE! Thanks guys!
PC
PHILIPS CONSUMER SALES
07/03/18
Need more explanation but quick…
Need more explanation but quick response.
JM
Jacqueline Morris
07/02/18
A very smooth experience of…
A very smooth experience of installation.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].