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SiteLock - Website Security Software

SiteLock Reviews in June 2026: User Ratings, Pros & Cons

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3.8

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SiteLock Reviews & Ratings

3.8

Very Good

Based on 985 ratings & 1077 reviews

Rating Distribution

Excellent

(880)

Very Good

(39)

Good

(19)

Poor

(7)

Terible

(132)

Spotsaas Editor’s POV

SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more

SiteLock pros and cons

  • Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.

  • Knowledgeable and patient support staff who provide thorough explanations and guidance.

  • Quick turnaround time in resolving issues and offering solutions.

  • Professionalism and kindness exhibited by the support team.

  • Some customers faced difficulties in resolving malware issues despite paying for services.

  • Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.

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Showing 731-740 out of 1077

FO

Fee O'Shea

08/10/18

5 out of 5

Great Company To Work With.

I have found SiteLock to be very helpful and supportive. Having had malware detected they were able to fix the problem quickly and efficiently. They advised me the best way to secure my site that fits within my budget. This has given me peace of mind and allows me to get on with my business. I do not hesitate in recommending SiteLock as a security company for your online presence.

MS

Manuel Sheinberg

08/10/18

5 out of 5

Good Service And great personalize…

Good Service And great personalize attention

S

Scott

08/08/18

4 out of 5

Decent products, but poor response time to issues / fixes vs. sales promises

Their products looked great and seemed to have the service that would solve my problems quickly. However, their support team was not as responsive to emails and issues that were raised. I signed up for multi-site product and their sales team claimed that each site would be manually cleaned and then enabled for a scanner but only one site was manually cleaned. I communicated with the sales team and support team that the sites were not cleaned but they indicated that they were. I ended up ...

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NH

Nick H

08/08/18

5 out of 5

"Great Experience and Relationship with SiteLock"

What do you like best about SiteLock? After working with SiteLock, the past two and a half years that I've been with El Pollo Loco, I like the professionalism I've experienced with the company and feeling that is displayed to me of having our best interest in mind when it comes to our security.

S

Shawn

08/08/18

5 out of 5

Every representative I worked with has…

Every representative I worked with has been courteous, knowledgeable, and generous with time spent explaining the process. The explanations were clear and extensive.

E

Eddy

08/08/18

5 out of 5

Great service

Date of experience: August 09, 2018

DD

Dawn Dodge

08/08/18

5 out of 5

Wonderful

Y'all are so great..my lack of experience is handled with kindness and respect. And I thank you for all you di

S

Shawn

08/08/18

5 out of 5

Every representative I worked with has…

Every representative I worked with has been courteous, knowledgeable, and generous with time spent explaining the process. The explanations were clear and extensive.

NH

Nick H

08/08/18

5 out of 5

"Great Experience and Relationship with SiteLock"

What do you like best about SiteLock? After working with SiteLock, the past two and a half years that I've been with El Pollo Loco, I like the professionalism I've experienced with the company and feeling that is displayed to me of having our best interest in mind when it comes to our security.

DD

Dawn Dodge

08/08/18

5 out of 5

Wonderful

Y'all are so great..my lack of experience is handled with kindness and respect. And I thank you for all you di

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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