SiteLock Reviews in September 2026: User Ratings, Pros & Cons
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SiteLock Reviews & Ratings
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Spotsaas Editor’s POV
SiteLock paired with hosting services like HostGator provides malware scanning, DDoS protection, and vulnerability assessments. However, some customers reported that malware removal took multiple support interactions to resolve, and refund requests faced delays or denials if issues weren't resolved within stated timeframes. Before purchasing, verify in a demo ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 671-680 out of 1077
KP
Kerri Pretty
10/01/18
Site lock is a pleasure to work with
Site lock is a pleasure to work with. Every time I have spoken with someone they are very nice and knowledgeable. They are always on top of things and will send me an email to contact them if there is ever a problem. They are very helpful and I would recommend them to anyone with a website.
H
Horacio
10/01/18
Great and reliable, prompt service
Great experience working with Sitelock on the unfortunate issue of my site being hacked with malware. They have solved my problems. Thanks!
P
Pat
09/27/18
Great company to offer website protection.
I love the feeling of security this company gives me in protecting my website.
S
Star
09/26/18
Excellent service
Excellent service, friendly and very helpful. Another asset to SiteLock!!!
M
Meryl
09/26/18
Great company
Great company. Always honest and easy to work with.
Y
Yauheni
09/26/18
Thanks very helpful!
Date of experience: September 27, 2018
JC
Joli Cullen
09/24/18
Can't Live Without Them
If you have a website for your ministry, church or business, then you need SiteLock. And their support and customer service are great.
D
Donald
09/23/18
Dj Rodriguez and Dee are awesome!
Date of experience: September 24, 2018
I
Isaac
09/22/18
Awesome service
Awesome service, great piece of mind. Love having SiteLock take care of our site for us!
AU
Anonymous User
09/21/18
"Secure, runs in the background"
What do you like best about SiteLock? SiteLock really gives you peace of mind. Once you have it you don't have to worry about someone hacking into your site or plaguing it with malware.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].