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SiteLock - Website Security Software

SiteLock Reviews in June 2026: User Ratings, Pros & Cons

Secure your website with the power of SiteLock.

3.8

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SiteLock Reviews & Ratings

3.8

Very Good

Based on 985 ratings & 1077 reviews

Rating Distribution

Excellent

(880)

Very Good

(39)

Good

(19)

Poor

(7)

Terible

(132)

Spotsaas Editor’s POV

SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more

SiteLock pros and cons

  • Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.

  • Knowledgeable and patient support staff who provide thorough explanations and guidance.

  • Quick turnaround time in resolving issues and offering solutions.

  • Professionalism and kindness exhibited by the support team.

  • Some customers faced difficulties in resolving malware issues despite paying for services.

  • Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.

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Showing 671-680 out of 1077

KP

Kerri Pretty

10/01/18

5 out of 5

Site lock is a pleasure to work with

Site lock is a pleasure to work with. Every time I have spoken with someone they are very nice and knowledgeable. They are always on top of things and will send me an email to contact them if there is ever a problem. They are very helpful and I would recommend them to anyone with a website.

H

Horacio

10/01/18

5 out of 5

Great and reliable, prompt service

Great experience working with Sitelock on the unfortunate issue of my site being hacked with malware. They have solved my problems. Thanks!

P

Pat

09/27/18

5 out of 5

Great company to offer website protection.

I love the feeling of security this company gives me in protecting my website.

S

Star

09/26/18

5 out of 5

Excellent service

Excellent service, friendly and very helpful. Another asset to SiteLock!!!

M

Meryl

09/26/18

5 out of 5

Great company

Great company. Always honest and easy to work with.

Y

Yauheni

09/26/18

5 out of 5

Thanks very helpful!

Date of experience: September 27, 2018

JC

Joli Cullen

09/24/18

5 out of 5

Can't Live Without Them

If you have a website for your ministry, church or business, then you need SiteLock. And their support and customer service are great.

D

Donald

09/23/18

5 out of 5

Dj Rodriguez and Dee are awesome!

Date of experience: September 24, 2018

I

Isaac

09/22/18

5 out of 5

Awesome service

Awesome service, great piece of mind. Love having SiteLock take care of our site for us!

AU

Anonymous User

09/21/18

2.5 out of 5

"Secure, runs in the background"

What do you like best about SiteLock? SiteLock really gives you peace of mind. Once you have it you don't have to worry about someone hacking into your site or plaguing it with malware.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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