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SiteLock - Website Security Software

SiteLock Reviews in June 2026: User Ratings, Pros & Cons

Secure your website with the power of SiteLock.

3.8

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SiteLock Reviews & Ratings

3.8

Very Good

Based on 985 ratings & 1077 reviews

Rating Distribution

Excellent

(880)

Very Good

(39)

Good

(19)

Poor

(7)

Terible

(132)

Spotsaas Editor’s POV

SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more

SiteLock pros and cons

  • Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.

  • Knowledgeable and patient support staff who provide thorough explanations and guidance.

  • Quick turnaround time in resolving issues and offering solutions.

  • Professionalism and kindness exhibited by the support team.

  • Some customers faced difficulties in resolving malware issues despite paying for services.

  • Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.

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Showing 661-670 out of 1077

M

Melissa

10/17/18

5 out of 5

Start lock has been hours with me on…

Start lock has been hours with me on the phone open me to resolve issues with my website that were not caused by them. Because of their Passion for providing a good service I feel I am keeping my hard work protected online. Thank you for providing a good service

C

Candace

10/17/18

5 out of 5

Very helpful when answering all…

Very helpful when answering all questions

G

Glenn

10/16/18

5 out of 5

Excellent Service Team

Excellent Service Team, extremely helpful.

T

Thomas

10/15/18

5 out of 5

Awesome service

Awesome service. Best Webhost there is period.

G

George

10/11/18

5 out of 5

Great proactive services

Great proactive services, including Scott, Dee, Chelsea, Jack. Would (and have ) recommend them to any website owner.

JC

Joan C. Virta

10/10/18

5 out of 5

I always receive good old-fashioned…

I always receive good old-fashioned customer service. And that's difficult to find in this day and age! Knowledgeable, adept at finding problems and taking the appropriate steps to quickly rectify them - what a team. Thank you for always being there!

C

customer

10/09/18

5 out of 5

it's too early to tell

it's too early to tell, but if the site works as well and completely as the staff, we have a winner...

MA

Mr Angus Millar

10/09/18

5 out of 5

Extremely fast and efficient and…

Extremely fast and efficient and totally professional

DS

Daniel Shaw

10/03/18

5 out of 5

They got it done

They got it done, quickly. Very good service.

J

Jim

10/03/18

5 out of 5

Shannon was extremely helpful and…

Shannon was extremely helpful and profession. Great service. Thanks

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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