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SiteLock - Website Security Software

SiteLock Reviews in June 2026: User Ratings, Pros & Cons

Secure your website with the power of SiteLock.

3.8

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SiteLock Reviews & Ratings

3.8

Very Good

Based on 985 ratings & 1077 reviews

Rating Distribution

Excellent

(880)

Very Good

(39)

Good

(19)

Poor

(7)

Terible

(132)

Spotsaas Editor’s POV

SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more

SiteLock pros and cons

  • Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.

  • Knowledgeable and patient support staff who provide thorough explanations and guidance.

  • Quick turnaround time in resolving issues and offering solutions.

  • Professionalism and kindness exhibited by the support team.

  • Some customers faced difficulties in resolving malware issues despite paying for services.

  • Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.

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Showing 651-660 out of 1077

D

Don

11/03/18

5 out of 5

It took five days back and forth with…

It took five days back and forth with Bluehost but the site is up. Thank you

KW

Kris White, Founder & MD, Talking Heads Online Ltd

11/01/18

5 out of 5

These Guys Rock!

James, Thomson and the Team, really got me out of a tight spot! I was having contstant problems with faulty plugins whilst developing my wordpress site and my host couldn't detect a problem... Then these guys swooped in and came to my rescue, getting rid of the malicious software and securing my site within a day! I am launching a charity before Christmas - which is predominantly an online platform - and I was really beginning to think I wasn't going to make it. Now I'm back on track and my ...

Read more

SF

Serenella Ferraro

10/29/18

5 out of 5

They are all very professional and nice

Date of experience: October 30, 2018

SC

SiteLock Customer

10/28/18

5 out of 5

Nice service.

Nice service. Thanks,

JW

John Williams

10/28/18

5 out of 5

SiteLock puts a human face to queries…

SiteLock puts a human face to queries and takes the necessary steps to resolve problems

A

Angela

10/26/18

5 out of 5

Every website deserves quality…

Every website deserves quality security! I'm glad I found Sitelock.

K

Katherine

10/24/18

5 out of 5

Very detailed service.

Date of experience: October 25, 2018

D

Dirk

10/23/18

5 out of 5

I was very happy with the interaction…

I was very happy with the interaction with sitelock and the service and explanations provided. Very clear in detailing what they would do and very satisfied with the whole process.

A

Anthony

10/19/18

5 out of 5

I like the under promise over deliver…

I like the under promise over deliver on timelines. Keep up the great work on the tech side too. Thanks!

CE

Carmen Efre

10/19/18

5 out of 5

Awesome customer service

Awesome customer service. They give the extra mile to answer questions and help you with what you really need. Thanks!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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