SiteLock Reviews in June 2026: User Ratings, Pros & Cons
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SiteLock Reviews & Ratings
Spotsaas Editor’s POV
SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 641-650 out of 1077
ER
Eric Roberts
11/16/18
Very competent and helpful staff…
Very competent and helpful staff providing an essential security service.
S
Susan
11/16/18
Joe and John were fantastic
Joe and John were fantastic! Highly recommend both of them. Super helpful and informative.
CR
Chauncey Robinson
11/15/18
Site lock is awesome
Date of experience: November 16, 2018
J
Jack
11/14/18
One of my sites was hacked and it was…
One of my sites was hacked and it was serious intrusion into my files. They resolved and rid my site of malware. The site us up and running with in a few hours. Their technical support is outstanding.
WT
William Tucker
11/14/18
Very polite and service is great and…
Very polite and service is great and would recommend them to a number of my customers.
D
Dan
11/14/18
I'd never had my website hacked before…
I'd never had my website hacked before and Shane was absolutely fantastic in explaining the process, giving his full, prompt attention in resolving the issue, and getting the site up and running again as soon as possible. I highly recommend SiteLock for your website security needs!
LC
Love Crucified
11/12/18
Tech support is excellent
Tech support is excellent. I have had no incidents since they monitor our site.
A
Alice
11/11/18
The staff help me to find the right…
The staff help me to find the right solution for my needs, save money and to fix my website.
RS
Randy Smith
11/07/18
stay away from this company.
stay away from this company. Update I was able to resolve my issue with this company to my satisfcation.
I
Ignacio
11/05/18
Excellent service
Excellent and very quickly response.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].