SiteLock Reviews in June 2026: User Ratings, Pros & Cons
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SiteLock Reviews & Ratings
Spotsaas Editor’s POV
SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 591-600 out of 1077
T
Tom
02/26/19
Both Daniel and Nick were very helpful…
Both Daniel and Nick were very helpful and patient in assisting and answering all of my questions.
KS
Karen Stacey
02/26/19
I appreciate the fast response to…
I appreciate the fast response to cleaning the malware from my site and repairing infected files. The rep I worked with was very understanding and helpful.
NL
Nicole Lytwyn
02/26/19
Always great customer service
Great service by everyone I have spoken to!
L
Laurie
02/25/19
Best money spent!
BlueHost and iPower recommended this company to clean up our website infected with malware. They walked me through the process using plain language I could understand. They emailed me a list of plan options and I got the middle plan. I thought my website was secure. My domain name was and my ordering aspect was but not the actual site itself which got the virus that caused a redirect. It was a nasty one too! I'm very pleased with their customer service and their tech support. What they did ...
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L
Laurie
02/25/19
Best money spent!
BlueHost and iPower recommended this company to clean up our website infected with malware. They walked me through the process using plain language I could understand. They emailed me a list of plan options and I got the middle plan. I thought my website was secure. My domain name was and my ordering aspect was but not the actual site itself which got the virus that caused a redirect. It was a nasty one too! I'm very pleased with their customer service and their tech support. What they did ...
Read more
SH
Susan Harrow
02/22/19
Everyone I talked to was super helpful
Everyone I talked to was super helpful, courteous and went out of their way to get my malware issue resolved. Thank you all!!!
SH
Susan Harrow
02/22/19
Everyone I talked to was super helpful
Everyone I talked to was super helpful, courteous and went out of their way to get my malware issue resolved. Thank you all!!!
BH
Brian Hartwell
02/05/19
When malware hits you, this company acts fast.
One never wants to find out they have malware on their site, but when you do, these guys solve it quickly.
WT
Willie T. Cole
01/31/19
Luke a and the entire SiteLock team are great!
Luke at SiteLock really took the time to explain everything to me in detail. He answered all of my questions and gave me the feeling he was genuinely concerned with my specific issue. He and his entire team really helped me feel confident that not only would my website be restored, but this will be avoided in the future. Thanks SiteLock!
S
Steven
01/31/19
Malware Miracle
Site Lock recovered my business website that had been infected by malware and DNS redirection. Your team is a cyber super star.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].