SiteLock Reviews in September 2026: User Ratings, Pros & Cons
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SiteLock Reviews & Ratings
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Spotsaas Editor’s POV
SiteLock paired with hosting services like HostGator provides malware scanning, DDoS protection, and vulnerability assessments. However, some customers reported that malware removal took multiple support interactions to resolve, and refund requests faced delays or denials if issues weren't resolved within stated timeframes. Before purchasing, verify in a demo ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 51-60 out of 1077
ET
Evan TOder
02/07/23
SITELOCK IS A LYING BUNCH OF SCUMBAGS
SITELOCK IS A LYING BUNCH OF SCUMBAGS This is an email I recieved from sitelock .... Dear Evan Toder, As part of your hosting package with , you have been provided with a SiteLock website scanner that proactively checks for malicious threats and vulnerabilities. During a recent scan of mostsuccessfulsportsbettingsystem.com, malware was detected on your website. Don't worry - we are here to help. Please contact us at Toll Free: 1 (844) 589-5309 or email support@sitelock----. We are ...
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ET
Evan TOder
02/07/23
SITELOCK IS A LYING BUNCH OF SCUMBAGS
SITELOCK IS A LYING BUNCH OF SCUMBAGS This is an email I recieved from sitelock .... Dear Evan Toder, As part of your hosting package with , you have been provided with a SiteLock website scanner that proactively checks for malicious threats and vulnerabilities. During a recent scan of mostsuccessfulsportsbettingsystem.com, malware was detected on your website. Don't worry - we are here to help. Please contact us at Toll Free: 1 (844) 589-5309 or email support@sitelock----. We are ...
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AR
Anum R
02/01/23
"Sitelock boasts a lot on security but can it live up to its claim"
What do you like best about SiteLock? The dashboard gives you an overall picture on current status of your website health along with visitor log and location status. If only they could make these reports downloadable it would be even better.
CF
Carlos F
01/30/23
"SiteLock for Safe Plugin Management in Websites"
What do you like best about SiteLock? I appreciate Sitelock for its malware detection and removal capabilities, various browsing frequency settings, and enabling DDoS and junk mail protection to the website's firewall. Furthermore, SiteLock's provision of SSL certification and compliance services such as HIPAA and PCI-DSS are additional factors that contribute to my positive opinion about the company.
GP
George Patching
01/22/23
Does absolutely nothing
Does absolutely nothing, avoid at all costs. Complete waste of money.
GP
George Patching
01/22/23
Does absolutely nothing
Does absolutely nothing, avoid at all costs. Complete waste of money.
DB
Donna Bent
10/11/22
Malware Infiltrated Website
It was precise and informative.
GM
George Mtonga
10/06/22
Excellent support
Great support. i liked sending an authentic code to verify ownership
LB
Larry Burt
09/28/22
Problem with SiteLock credentials after…
Problem with SiteLock credentials after website moved. Tech was very supportive and expained that the reconfigure would take a little time since Network Solutions hosted the domain. Created a ticket and said to expect to hear by email the status within 6 hours.
V
Valerie
09/14/22
Matthew on the chat support was amazing
Matthew on the chat support was so helpful today. I have been having an issue with my website for over a month and no one at phone support was able to help me. Everyone I spoke to on the phone support gave me different answers, was unable identify the issue, never mind resolve it. I kept being told the issue was at my hosting company but it was not. I asked to speak to someone in the USA because I have never been able to get resolution with the foreign support team. I was told that the US ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].