SiteLock Reviews in September 2026: User Ratings, Pros & Cons
Secure your website with the power of SiteLock.
Add to compare
SiteLock offers custom pricing plan
SiteLock Reviews & Ratings
Are you using SiteLock?
Spotsaas Editor’s POV
SiteLock paired with hosting services like HostGator provides malware scanning, DDoS protection, and vulnerability assessments. However, some customers reported that malware removal took multiple support interactions to resolve, and refund requests faced delays or denials if issues weren't resolved within stated timeframes. Before purchasing, verify in a demo ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
Filter results
Sort by :
Showing 461-470 out of 1077
NH
Natural Hair Natural Care
07/31/19
Monitors site
Monitors site. If malware found notifes and immediately resolves.
SJ
Sheila Johnson
07/30/19
thank you
thank you, and many thanks too. I look forward in your company assisting me in the future
JO
Jeff O'Connor
07/30/19
Very helpful and friendly…
Very helpful and friendly correspondence. Everything quickly and easily handled without a hitch. Thank you!
M
Meridith
07/29/19
This was the second time in 3 years…
This was the second time in 3 years that we have been "Hacked". And it came at a critical time in our season also for the second time. I could not ask our web designer to totally redo the website again. This will keep our site clean and prevent this from happening again. The Customer Service was great and the Techs did a good job! Thank you!
MH
Michelle Hrycko
07/29/19
I thought they were going to avoid me…
I thought they were going to avoid me over ways to reduce my bill or deny the request altogether. However, Samantha promptly gave me options and my plan was changed the bill reduced.
LJ
Lavonne Johnson
07/28/19
The young lady was professional
The young lady was professional, friendly and patient.
VT
Vanessa Temple
07/26/19
Amazing support
Date of experience: July 27, 2019
C
Consumer
07/26/19
Friendly and efficient staff!
Actual competent staff that help you figure out a problem and with more knowledge than the host company of your website! I would recommend them every time!! Thank you Scott and Andrea for your help!
JM
Jenny Myers Ahlstrom
07/25/19
Thank you
Thank you! Richelle Eckert was totally amazing in helping us get these issues fixed immediately. Great job Richelle!
EF
Erika Frensley
07/23/19
Good honest analysis of the best route…
Good honest analysis of the best route going forward as far as payment plans and security options. Very glad they work with many organizations and understand the scrambling for approvals and payments!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].