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SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 441-450 out of 1077
RP
Rich Potter
08/13/19
Great Company and Service
Great company. They performed all repairs needed and got my site back on track. The only reason we cancelled was due to a website deletion.
DR
DENISE RODRIGUEZ
08/12/19
Trusted, great company, very professional.
Long story short. Our web hoster, Bluehost recommends them and I completely trust Bluehost for over 15 years now. We needed emergency help they answered immediately, were professional in every way and after I paid them and they preformed the services needed I found an email in my spam folder from my website guy that he had finished the work the night before and called them. They were very honest and gave me a refund for that portion. Incredible. All the interactions with the technical ...
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AM
aisha miller
08/11/19
SiteLock did the most thorough job of…
SiteLock did the most thorough job of cleaning and updating our site to get us back up and running! Best money we have spent!
AL
Andrei Letošnev
08/11/19
Crystal was a super perfect support…
Crystal was a super perfect support engineer. Thanks for an assistance. Is She married btw? Would be happy to get her to Dubai.
JE
Jamin Esraeil
08/11/19
Quick respond and understanding the…
Quick respond and understanding the issues. Hassle free and resolve my security issue.
G
Grace
08/09/19
Alexander Herbert Rocks!
Alexander Herbert Rocks! Alex was very patient and helpful. He answered all of my questions and sent more information via email. We got everything we needed to make a decision. Thank you for hiring a great human being. -Grace
ما
محيي الدين سيف
08/07/19
Very very great service
Very very great service Thank you very much Danielle_H Thanks sitelock I am very very happy to deal with a distinguished and professional team
FW
Felicia Woodside
08/07/19
I am really relaxed about the security…
I am really relaxed about the security of my site now that Sitelock has taken over.
MW
Mr. WAYNE SIMPSON
08/07/19
Danielle was fantastic
Danielle was fantastic. She was knowledgeable, patient, helpful and friendly. She solved my problem. I appreciate her professionalism and helpfulness.
RK
Ron King
08/06/19
Hi Every one
Hi Every one Nice guys to deal with
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
