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SiteLock - Website Security Software

SiteLock Reviews in June 2026: User Ratings, Pros & Cons

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3.8

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SiteLock Reviews & Ratings

3.8

Very Good

Based on 985 ratings & 1077 reviews

Rating Distribution

Excellent

(880)

Very Good

(39)

Good

(19)

Poor

(7)

Terible

(132)

Spotsaas Editor’s POV

SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more

SiteLock pros and cons

  • Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.

  • Knowledgeable and patient support staff who provide thorough explanations and guidance.

  • Quick turnaround time in resolving issues and offering solutions.

  • Professionalism and kindness exhibited by the support team.

  • Some customers faced difficulties in resolving malware issues despite paying for services.

  • Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.

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Showing 421-430 out of 1077

TP

Tracy Palazzo

08/23/19

5 out of 5

Helpful and quick response to a scary…

Helpful and quick response to a scary malware situation that came out of nowhere.

TT

Tim Tallon

08/23/19

5 out of 5

Danielle was helpful and personable

Danielle was helpful and personable. A valuable asset to say the least.

D

David

08/21/19

5 out of 5

Danielle was very helpful

Danielle was very helpful, knowledgeable, personable and patient in explaining the dashboard and setting it all up. Thank you for your time.

NV

Nelinia Varenas

08/21/19

5 out of 5

Danielle Hansen provided excellent

Danielle Hansen provided excellent, prompt, courteous, and cheerful service. She was a pleasure to speak with and efficiently addressed my concerns with charm and grace. I would gladly work with her in the future.

KP

Kristine P

08/21/19

5 out of 5

100% stress free security

Friendly and knowledgeable representatives, who make the security, recovery and monitoring of your site 100% stress free. Love this service. Comes at a fair and competitive price.

BD

Brent Degenhardt

08/20/19

5 out of 5

thank you for your help

Date of experience: August 21, 2019

CT

Charles Trottier

08/20/19

5 out of 5

Much of the problem on my site was a…

Much of the problem on my site was a new experience. Customer support was very responsive through the whole process.

HD

Henri Deschamps

08/20/19

5 out of 5

Great work & support

Date of experience: August 21, 2019

GG

Gary Greaser

08/20/19

5 out of 5

Site Clean Up

Site is clean and working fine.

IE

ibrahim elmelegy

08/20/19

5 out of 5

Thank you

Thank you for your efforts

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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