SiteLock Reviews in September 2026: User Ratings, Pros & Cons

Danielle Hansen Superstar Support

I have worked with Danielle Hansen and Sitelock numerous times, and I always get the best support and help in a very quick turnaround. I always trust that Danielle is going to help me with whatever I need. It is great to have someone like Danielle in your corner to work with. Thank you for all the help!

Excellent Service

I've always found the SiteLock support people to be very helpful, and committed to right outcomes.

Biggest scam ever they take the money…

Biggest scam ever they take the money and we can't cancel the subscription be careful with these guys please. need to take legal action against them

Danielle was extremely very helpful

Danielle was extremely very helpful, patient & courteous.

Scamming scoundrels

If you have come to trustpilot then its already too late. The company is a scam, running from India. with fake scans. Easy to sign up and impossible to cancel. You need to call them but they will never pick up, and "cancellation fee" is 2 years of subscription. Only option is to contact your bank to block sitelock

Scamming scoundrels

If you have come to trustpilot then its already too late. The company is a scam, running from India. with fake scans. Easy to sign up and impossible to cancel. You need to call them but they will never pick up, and "cancellation fee" is 2 years of subscription. Only option is to contact your bank to block sitelock

Site Lock is a scam

This is a company with no service and it's a scam! It has been six weeks since I purchased their service and my site is down for the third time during their 'monitoring'. I just keep receiving generic/automated emails about the removal of threats every two days or so while my website is still down! I purchased it through Blue Host. I am puzzled as to why BH is recommending Site Lock. Service on both sides is mediocre or nonexistent. BH agents who barely spoke English were arguing with me ...

Site Lock is a scam

This is a company with no service and it's a scam! It has been six weeks since I purchased their service and my site is down for the third time during their 'monitoring'. I just keep receiving generic/automated emails about the removal of threats every two days or so while my website is still down! I purchased it through Blue Host. I am puzzled as to why BH is recommending Site Lock. Service on both sides is mediocre or nonexistent. BH agents who barely spoke English were arguing with me ...

Hostgator/Sitelock Hot Mess

I was called up by "hostgator security" stating that my site had Malware. I asked them to revert it to a backup, and they said it would be $50 and no guarantee of fixing the malware, but I should use "Site Lock" instead. With 2 domains it would be $500, they would remediate the malware immediately, and then provide 12 months of monitoring service. Normally, I'd just handle malware myself, but I've got alot going on, so I decide to let these professionals handle it. I ask them what happens ...

Hostgator/Sitelock Hot Mess

I was called up by "hostgator security" stating that my site had Malware. I asked them to revert it to a backup, and they said it would be $50 and no guarantee of fixing the malware, but I should use "Site Lock" instead. With 2 domains it would be $500, they would remediate the malware immediately, and then provide 12 months of monitoring service. Normally, I'd just handle malware myself, but I've got alot going on, so I decide to let these professionals handle it. I ask them what happens ...