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SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 301-310 out of 1077
JF
Joshua Fraley
01/16/20
worked with me to get everything fixed…
worked with me to get everything fixed and correct the mistakes of my site hosting service.
FN
Firdaus Naqvi
01/15/20
Good
Satisfied with the support.
FA
Faizan Ahmed
01/15/20
Sitelock is truly fast and effective…
Sitelock is truly fast and effective when it comes to security. and their support is quite responsive. Everything was up to the mark, they really deliver what they claim.
PB
Pioneer Bricks
01/09/20
Transfer of Domain Name
Transferred my domain name with no hassels. Very professional in their execution.Thank you
RO
Raymond Osibe
01/08/20
Action against malware
A very friendly interaction with sitelock staffers and prompt attention to my troubling issues.
WJ
Warren Jefferson
01/07/20
Excellent service
excellent service from Sitelock.
WJ
Warren Jefferson
01/07/20
Excellent service
excellent service from Sitelock.
OL
Othmar Leib
01/06/20
Die Hilfe war wirklich gut
Die Hilfe war wirklich gut! - Dankeschön!!! 😃
OL
Othmar Leib
01/06/20
Die Hilfe war wirklich gut
Die Hilfe war wirklich gut! - Dankeschön!!! 😃
NC
Naresh Chandnani
01/05/20
Good Support from the team when the…
Good Support from the team when the hackers had attempted to drive traffic from our website to theirs. We bought one of their security solutions and they were quick to address the hacking/tampering issues with our website and bring it back to normal.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
