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SiteLock - Website Security Software

SiteLock Reviews in June 2026: User Ratings, Pros & Cons

Secure your website with the power of SiteLock.

3.8

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SiteLock Reviews & Ratings

3.8

Very Good

Based on 985 ratings & 1077 reviews

Rating Distribution

Excellent

(880)

Very Good

(39)

Good

(19)

Poor

(7)

Terible

(132)

Spotsaas Editor’s POV

SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more

SiteLock pros and cons

  • Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.

  • Knowledgeable and patient support staff who provide thorough explanations and guidance.

  • Quick turnaround time in resolving issues and offering solutions.

  • Professionalism and kindness exhibited by the support team.

  • Some customers faced difficulties in resolving malware issues despite paying for services.

  • Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.

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Showing 271-280 out of 1077

GG

Gary Galasso

03/02/20

3 out of 5

Site does not show user's level ofprotection…

Dash Board does not have a drop down or indication of the level of protection the customer of Site Lock has paid for (e.g. no ref to what "exactly" is included in the customer's plan).

EB

Eric Birdsall

03/02/20

5 out of 5

Great service

Great service, thanks!!

GL

GoldRiver LandCompany

03/01/20

4 out of 5

good serves but expansive for scaned my…

good serves but expansive for scaned my viruses 24-48 hours need to pay around 200$, but everything else good, quickly, communication, good english.

R

ROY

02/29/20

5 out of 5

My experience with Sitelock is…

My experience with Sitelock is superior. The tech support rep took the bull by the horns and laid out the process to recognize my website SSL certificate. I thought I was going to have to upload myself but she did it for me. Extraordinary! Thank you.

EM

Eliza Mc Namara

02/29/20

5 out of 5

Wow that’s all I can say

Wow that’s all I can say! Very quick and thorough

R

ROY

02/29/20

5 out of 5

My experience with Sitelock is…

My experience with Sitelock is superior. The tech support rep took the bull by the horns and laid out the process to recognize my website SSL certificate. I thought I was going to have to upload myself but she did it for me. Extraordinary! Thank you.

EM

Eliza Mc Namara

02/29/20

5 out of 5

Wow that’s all I can say

Wow that’s all I can say! Very quick and thorough

SW

Steven Weston

02/28/20

4 out of 5

My problem was fixed

My problem was fixed, but SiteLock has a password problem

QP

QSSEA PRODUCTION

02/28/20

5 out of 5

keep it up Sitelock

Date of experience: February 29, 2020

MC

Mia Colin

02/28/20

5 out of 5

Excellent support team

Excellent service with a great support team. Thanks for your service

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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