SiteLock Reviews in September 2026: User Ratings, Pros & Cons
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SiteLock Reviews & Ratings
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Spotsaas Editor’s POV
SiteLock paired with hosting services like HostGator provides malware scanning, DDoS protection, and vulnerability assessments. However, some customers reported that malware removal took multiple support interactions to resolve, and refund requests faced delays or denials if issues weren't resolved within stated timeframes. Before purchasing, verify in a demo ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 271-280 out of 1077
GG
Gary Galasso
03/02/20
Site does not show user's level ofprotection…
Dash Board does not have a drop down or indication of the level of protection the customer of Site Lock has paid for (e.g. no ref to what "exactly" is included in the customer's plan).
EB
Eric Birdsall
03/02/20
Great service
Great service, thanks!!
GL
GoldRiver LandCompany
03/01/20
good serves but expansive for scaned my…
good serves but expansive for scaned my viruses 24-48 hours need to pay around 200$, but everything else good, quickly, communication, good english.
R
ROY
02/29/20
My experience with Sitelock is…
My experience with Sitelock is superior. The tech support rep took the bull by the horns and laid out the process to recognize my website SSL certificate. I thought I was going to have to upload myself but she did it for me. Extraordinary! Thank you.
EM
Eliza Mc Namara
02/29/20
Wow that’s all I can say
Wow that’s all I can say! Very quick and thorough
R
ROY
02/29/20
My experience with Sitelock is…
My experience with Sitelock is superior. The tech support rep took the bull by the horns and laid out the process to recognize my website SSL certificate. I thought I was going to have to upload myself but she did it for me. Extraordinary! Thank you.
EM
Eliza Mc Namara
02/29/20
Wow that’s all I can say
Wow that’s all I can say! Very quick and thorough
SW
Steven Weston
02/28/20
My problem was fixed
My problem was fixed, but SiteLock has a password problem
QP
QSSEA PRODUCTION
02/28/20
keep it up Sitelock
Date of experience: February 29, 2020
MC
Mia Colin
02/28/20
Excellent support team
Excellent service with a great support team. Thanks for your service
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].