Secure your website with the power of SiteLock.
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SiteLock offers custom pricing plan
SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 171-180 out of 1077
A
Anonymous
06/14/20
This company is not transparent
This company is not transparent, and signs you up for services you do not need. They are charging us $373 per month and will not cancel services. We've never used any of them. Be careful before using this company. This is likely the worst experience I've ever had with a company like this.
RW
Resort Workers
06/08/20
Awesome service!
Best and most knowledgeable customer service around! Highly recommend!
S
SUZANNE
06/08/20
Very helpful representative but I was…
Very helpful representative but I was sold a package that turns out isn't enough for what I really need.
D
Dave
06/07/20
They rip you off if you want to drop a…
They rip you off if you want to drop a website. A mere $14.95 and they want to gig you. Stay away, a rip-off.
SS
Sharon Seeberger
06/05/20
Great service
Great service! We've had issues for years with every other security provider we have tried. We just wish we would have known about SiteLock before. Would have saved us a lot of wasted time, energy and frustration.
MF
Mario Funcia
06/03/20
The best service I have ever,ever…
The best service I have ever,ever received. Super super 10 plus
LS
Leslie Spencer-Snider
06/03/20
Rene R was extremely helpful
Rene R was extremely helpful. I am much more confident with Sitelock security on my three sites. Thanks!
J
Juan
06/02/20
Great communication and service.
Date of experience: June 03, 2020
NG
Neal Gold
06/02/20
SiteLock rep was courteous and…
SiteLock rep was courteous and knowledgeable when I called regarding a virus. Their tech team had the site cleaned same day. Excellent service.
SS
Susan Scheffler
06/01/20
Website security Service
Technicians were very knowledgeable and friendly, very patient with me, being I'm not tech savvy, I really appreciated.
