Secure your website with the power of SiteLock.
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SiteLock offers custom pricing plan
SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 1051-1060 out of 1077
FK
Frank Kuhn
05/30/17
Go Daddy dropped the ball on this
Go Daddy dropped the ball on this. I was saved by the concern people at SiteLock. Thank you very much for taking the time to contact me and to solve my software problem. Frank Kuhn WestCoastShadowBoxes.com
J
John
05/28/17
Would not recommend at all
Would not recommend at all, I'm with ipage hosting and Sitelock is a partner of theirs who constantly bombard me with emails/claims that my sites have issues. None of my other sites hosted elsewhere have issues. I was pretty much forced to join sitelock for 1 year in order to get my site back online. Sitelock have a great contract where you have to signup with them for a years service, you can terminate early but you have to pay 50% of the yearly bill.
M
maggie20
05/23/17
I have had nothing but bad experiences …
I have had nothing but bad experiences with this company. We've been in the web business for many years and all of a sudden our server was "infected" and we were pretty much forced into paying SiteLock a fee for every site on our server to protect it. Not only do I feel like this company is a waste of money, but SiteLock has the worst customer service I have ever experienced. I have been trying to reach someone to help me remove sites from the account that we are no longer hosting, and they ...
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JL
Jay Lim
05/22/17
Chelsea who represent as tech person …
Chelsea who represent as tech person was amazing. She fixed the issue very professionally. Thank goodness!
J
JCash
05/22/17
SiteLock keeps our website secure
SiteLock keeps our website secure and their customer service is always helpful when we have questions.
JL
Jay Lim
05/22/17
Chelsea who represent as tech person …
Chelsea who represent as tech person was amazing. She fixed the issue very professionally. Thank goodness!
J
JCash
05/22/17
SiteLock keeps our website secure
SiteLock keeps our website secure and their customer service is always helpful when we have questions.
CB
Candy Box
05/18/17
I like working with these people
I like working with these people, they are super nice and very helpful! At least they don't make you feel stupid!
CB
Candy Box
05/18/17
I like working with these people
I like working with these people, they are super nice and very helpful! At least they don't make you feel stupid!
IC
Ian Campbell
05/15/17
Never been happy with these guys
Never been happy with these guys. I've had consistently poor experiences with them. Their service team keeps trying to pass responsibility and deny changes that they've made. I'm looking forward to my year commitment with them being done so I can be done with them.
