SiteLock Reviews in September 2026: User Ratings, Pros & Cons
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SiteLock Reviews & Ratings
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Spotsaas Editor’s POV
SiteLock paired with hosting services like HostGator provides malware scanning, DDoS protection, and vulnerability assessments. However, some customers reported that malware removal took multiple support interactions to resolve, and refund requests faced delays or denials if issues weren't resolved within stated timeframes. Before purchasing, verify in a demo ...Read more
SiteLock pros and cons
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
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Showing 1021-1030 out of 1077
LS
Loran Swensen
08/22/17
Awesome company
Awesome company, resolved our issues within 12 hours !!! Thanks
RB
Renu Bakshi
08/15/17
Your support service is most poor
Your support service is most poor. Have tried to contact your support service umpteen number of times. They never reply back.
K
KyBunnies
08/15/17
Sitelock is not an expense it is a …
Sitelock is not an expense it is a necessity for anyone with a website.
ET
Elizabeth Todd
08/15/17
I'm glad I joined SiteLock
I'm glad I joined SiteLock. It's saving me a lot of headache.
K
KyBunnies
08/15/17
Sitelock is not an expense it is a …
Sitelock is not an expense it is a necessity for anyone with a website.
ET
Elizabeth Todd
08/15/17
I'm glad I joined SiteLock
I'm glad I joined SiteLock. It's saving me a lot of headache.
CC
Christine Callis
08/14/17
Great support!!
Support staff were very professional and knowledgeable. They made setting up my protection simple and explained all the details I would need to assure my protection.
J
Jonathan
08/14/17
Should get zero stars
Should get zero stars. Complete jerk sales people, will hold your web site hostage.
JB
Jane Bernard
08/14/17
Got what I needed!
Got what I needed! Had an 'issue' with ipage for 2 weeks that was screwing up my traffic flow and site lock fixed it overnight! Thank you!
CC
Christine Callis
08/14/17
Great support!!
Support staff were very professional and knowledgeable. They made setting up my protection simple and explained all the details I would need to assure my protection.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].