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SiteLock - Website Security Software

SiteLock Reviews in May 2025: User Ratings, Pros & Cons

Secure your website with the power of SiteLock.

3.8

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SiteLock Reviews & Ratings

3.8

Very Good

Based on 985 ratings & 1077 reviews

Rating Distribution

Excellent

(880)

Very Good

(39)

Good

(19)

Poor

(7)

Terible

(132)

Expert's Review

SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more

SiteLock pros and cons

  • Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.

  • Knowledgeable and patient support staff who provide thorough explanations and guidance.

  • Quick turnaround time in resolving issues and offering solutions.

  • Professionalism and kindness exhibited by the support team.

  • Some customers faced difficulties in resolving malware issues despite paying for services.

  • Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.

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Showing 1021-1030 out of 1077

DM

Dunstan M

08/22/17

1 out of 5

"Hard to get out once you're in"

What do you like best about SiteLock? service provides some useful, albeit rudimentary, information on web site health What do you dislike about SiteLock?

K

KyBunnies

08/15/17

5 out of 5

Sitelock is not an expense it is a …

Sitelock is not an expense it is a necessity for anyone with a website.

ET

Elizabeth Todd

08/15/17

5 out of 5

I'm glad I joined SiteLock

I'm glad I joined SiteLock. It's saving me a lot of headache.

ET

Elizabeth Todd

08/15/17

5 out of 5

I'm glad I joined SiteLock

I'm glad I joined SiteLock. It's saving me a lot of headache.

K

KyBunnies

08/15/17

5 out of 5

Sitelock is not an expense it is a …

Sitelock is not an expense it is a necessity for anyone with a website.

RB

Renu Bakshi

08/15/17

1 out of 5

Your support service is most poor

Your support service is most poor. Have tried to contact your support service umpteen number of times. They never reply back.

JB

Jane Bernard

08/14/17

5 out of 5

Got what I needed!

Got what I needed! Had an 'issue' with ipage for 2 weeks that was screwing up my traffic flow and site lock fixed it overnight! Thank you!

CC

Christine Callis

08/14/17

5 out of 5

Great support!!

Support staff were very professional and knowledgeable. They made setting up my protection simple and explained all the details I would need to assure my protection.

CC

Christine Callis

08/14/17

5 out of 5

Great support!!

Support staff were very professional and knowledgeable. They made setting up my protection simple and explained all the details I would need to assure my protection.

JB

Jane Bernard

08/14/17

5 out of 5

Got what I needed!

Got what I needed! Had an 'issue' with ipage for 2 weeks that was screwing up my traffic flow and site lock fixed it overnight! Thank you!