Secure your website with the power of SiteLock.
Add to compare
SiteLock offers custom pricing plan
SiteLock, when partnered with hosting services like HostGator, offers a variety of security features aimed at protecting your website from malware and cyber threats. While some users experienced challenges with resolving malware issues, others highlighted the exceptional customer service provided by representatives like Danielle and Crystal. Customers appreciated ...Read more
Exceptional customer service from representatives like Danielle, Crystal, Eric, and others.
Knowledgeable and patient support staff who provide thorough explanations and guidance.
Quick turnaround time in resolving issues and offering solutions.
Professionalism and kindness exhibited by the support team.
Some customers faced difficulties in resolving malware issues despite paying for services.
Complaints about poor service quality, with sites remaining down or experiencing repeated malware threats.
Log in Required to View Reviews
Filter results
Sort by :
Showing 1011-1020 out of 1077
TW
Tony Wilson
09/17/17
Excellent fast personal service
I have received excellent fast personal service to resolve a spamming problem.
M
Michelle
09/15/17
Our website was hacked on a Friday
Our website was hacked on a Friday, late in the day. I was notified while I was out of the office and driving home. I called our domain host who verified we were hacked and transferred me their partner SiteLock immediately. SiteLock, worked with my limitations with not being in the office, gathered the information and got started on the fix. Once I was home an account rep walked me through all the material I would see, what to look for, how to respond and always reassuring me that SiteLock ...
Read more
GS
Gail Smith
09/15/17
Really Appreciate the Help
Really appreciate all the help from Ms. Brown and Ms. Hartzell. Thank you!
DC
Dominique Caouette
09/12/17
Protecting and fixing security on my websites
Protecting and fixing security on my websites: service was efficient and quick to act.
SH
Susan Holtzscher
09/04/17
Very knowledgeable and helpful
Very knowledgeable and helpful, thorough in answering questions and walking you through every step of the way!
SJ
sandy jakob
08/31/17
Everything is working better
Everything is working better. Thanks
SK
Sandra Kitt
08/29/17
I worked first with Jason Salecki
I worked first with Jason Salecki, who was amazing. He patiently explained the problems Sitelocke found with my website, and walked me through the remedies. Jason offered advice about how to do more with my website based on current or past usage, that I found very helpful. I will be talking with my domain host to do upgrades as needed. I then worked with another SiteLocke who walked me through the various pages to explain how they operate and what I can do in the future to keep on top of ...
Read more
MM
Meg Modjeski
08/28/17
I Highly Recommend Sitelock Services
I use SITELOCK because they have a TRUST SEAL that is clickable to ensure visitors that my website is verifiable, secure and spam free. The support team is always so friendly and quick to respond to any of my issues. Sitelock was highly recommended to me by my hosting company as well as by my plugin developer. I also like that the TRUST SEAL is very easy to position anywhere I like on my website.
GD
Gerard Dutton
08/23/17
Friend, personal service
I had very friendly and personalised help from all technicians I spoke to. They have helped me clean my website and protect it from future attacks. Special thanks to John Borst and Antoinette Cromartie for their help. Cheers, Gerard in Brisbane, Australia
LS
Loran Swensen
08/22/17
Awesome company
Awesome company, resolved our issues within 12 hours !!! Thanks
